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Enrico CONTI

PARIS

En résumé

In January 2017 he was appointed as Responsabile Agile Program (Head of BNL Agile Transformation Program)

In October 2015 he was appointed as Responsabile Offerta Digitale Small Business (Head of Digital for Small Business Program).

In January 2014 he was appointed Head of Hello Bank Italy and responsible for Daily Banking Products, Digital Products, M-Payments.

In October 2013, launch of Hello Bank! The new digital bank of BNL.

In December 2012, the Digital Bank Program & Department was has been included under his responsability.

In April 2012, he was appointed as Head of Integratetd Channels Managemt at BNL in Rome.

In November 2011, he was appointed as Deputy Head of Integratetd Channels Managemt at BNL in Rome.

In June 2009, he was appointed Head of Change Management, at BNP Paribas Retail Banking headquarter, in Paris.

Head of Multichannel Development & Operational Marketing
In February 2007, he was appointed as responsible for the management of CRM and direct channels services, leading the implementation in BNL of the BNPP Multichannel model

He joined BNL Group in 1993, after about 20 year of experience in management positions in banks and IT consulting companies.
He has a comprehensive experience in banking business innovation, with a focus on direct channel services and retail marketing.
At BNL Group, he has covered several managerial roles:
• Deputy General Manger of BNL Multiservizi from 1997 to 2000
• General Manager of BNL E-Banking from 2000 to 2003
• Head of Retail Market, from 2003 to 2006
Born in Florence, 59 years ago, Conti is graduate in Economics and Business.

Specialties: Large banking network management, Multichannel Banking, Direct channels, Change Management, Innovation Management, CRM, Start-up new business,
He has a comprehensive experience in banking business innovation, with a focus on direct channel services and retail marketing.
At BNL Group, he has covered several managerial roles:
• Deputy General Manger of BNL Multiservizi from 1997 to 2000
• General Manager of BNL E-Banking from 2000 to 2003
• Head of Retail Market, from 2003 to 2006
Born in Florence, 53 years ago, Conti is graduate in Economics and Business.

Specialties
Large banking network management, Direct channels, Change Management, Innovation Management, CRM, Start-up new business,

Mes compétences :
Banking
Business
Change Management
Distribution
Finance
Innovation
Innovation management
Internet
Management
Management direct
Microsoft CRM
Network
Network management
Retail
Retail Banking
Start up
Digital Bamking
Méthode agile
Stratégie digitale
Digital Marketing
Design Thinking
Agile Development

Entreprises

  • BNL BNP Paribas - Head of BNL Agile Transformation Program

    2017 - maintenant Mission:
    Implmenting "New Ways of Work" in Projects Develpoment
    - Scale Up Agile
    - Business Design
  • BNL BNP Paribas - Head of Digital for Small Business Program

    2015 - 2016 Mission
    - To Design a new Digital Service Model dedicated to Small Business Clients
    - To implement the new Service Model
    - To Launch on the market the new Digital Offering of BNL for Small Business
    - To coordinate at Domestic Market Level (Europe - Euro Zone) the Reinvention of Customer Journey for Small Business Customers asking for Credit
  • BNL BNP Paribas - Head of Hello Bank Italy

    2014 - 2015 Mission e Responsibilities
    - Hello Bank general management
    - Digital Bank Program
    - Daily Banking Product Management: (Cards, Curennt Accounts, Payments)
    - Digital Products
    - Inovative Payments: NFC, M-Payments, Wallets
  • BNL BNP Paribas - Head Of Integrated Channels Management

    2012 - 2013 Mission e Responsibilities
    - Hello Bank general management
    - Digital Bank Program
    - Multichannel Strategy
    - Remote Sales Animation
    - CRM e Campaign Management
    - Direct Channels Animation
    - Internet Banking
    - Mobile Banking
    - Contact Centre Management
    - Educare Program
    - Multichannel Branch Program
    - E-CRM Program
  • BNP Paribas BNL - Deputy Head of Integrated Channels Management

    2011 - 2012 Mission e Responsibilities
    - Multichannel Strategy
    - Remote Sales Animation
    - CRM e Campaign Management
    - Direct Channels Animation
    - Internet Banking
    - Mobile Banking
    - Contact Centre Management
    - Educare Program
    - Multichannel Branch Program
    - E-CRM Program
  • Bnp paribas - Head of Change Management

    Paris 2009 - 2011
  • BNL - Head of Multichannel & Operational Marketing

    2007 - 2009 * Responsible of Multichannel Retail Banking Strategy and development
    * Head of CRM department
    * Responsible of Direct Marketing
    * Responsible of Internet Banking
  • BNL - Head of Retail Market

    2003 - 2006 Responsible of Retail Branch Network (650 Branches, 66 Districts, 12 Areas)
    Head of Semgment Marketing (Individuals, Small Business, SME)
    Head of Product Marketing (Daily Banking, Loans, Save & Investements, Insurance)
    Responsible for P&L of Retail Business
  • BNL E-BANKING - Managing Director

    2000 - 2003 CEO of NewCo at BNL Group
    Internet Banking Services and Market Place for BNL Customers
  • BNL Multiservizi - Deputy Managing Director

    1993 - 2000

Formations

Pas de formation renseignée

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