Mes compétences :
Suivi commercial et administratif
Prospection commerciale
Aptitudes commerciales
Aptitudes relationnelles
Gestion de la relation client
Analyse de marché
Yield management
Négociation commerciale
Entreprises
L'Auberge du Jeu de Paume Chantilly, Relais & Châteaux
- Sales Assistant Seminars & Banqueting
2012 - 2014Taking care of internal events for individuals, Corporates and MICE
-Creation of events linked to "le Domaine de Chantilly"
-Prospection and benchmarking
-In charge of banqueting enquiries for the Chantilly Castle restaurant called "La Capitainerie"
-Good command of the PMS FIDELIO 8
Les Jardins de la Villa, Small Luxury Hotels
- Sales Assistant
2011 - 2012Cold calling to get more Corporate contracts
Sales negocation
Creation and follow-up of the Yield Management hotel boards
Promotional actions on International markets
Creation of Emailings in order to promote the hotel to Leisure and Corporate agencies
Hôtel Vernet, "Small Luxury Hotels of the world"
- Receptionist
2009 - 2011Handling Front office task
Taking care of all source of reservation and make sure that information are correct on PMS OPERA
Invoicing control for debit accounts
Develop and maintain a current and accurate filing system
Arranging couriers
Keeping the reception area tidy