CRM Project Management
Sales&Marketing ITO process
Lean Quality Six Sigma
Finance Business Analysis ,FP&A
Human Resources C&B, VCP, Job management
Skills
Drive large scale CRM deployment across global challenging multicultural environment
Lead change with positive and openmindset
International management
Quality Focus: Lean , Six Sigma at Customer (ACFC) , DFSS
CRM expertise : SalesForce ,Business Intelligence ,Siebel , Universal Customer Master
Finance Business Analysis and Business Operations control
Human Resources : Job Positioning with Hay Method ,Salary and Variable Compensation Plan
profil LinkedIn:http://fr.linkedin.com/pub/evelyne-lucas/22/177/b4a
Mes compétences :
Finance
Human Ressources
CRM
Lean six sigma
Business analyst
International
Energy
Salesforce.com
UCM
Cross cultural management
Project management
Siebel
Process
Conduite du changement
Transversalité savoirs
Offshore développement
Formation
Pas de formation renseignée