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Evelyne LUCAS

PARIS

Electionseuropéennes 2024

RETROUVEZ GRATUITEMENTLe résultat des européennes à Paris.

En résumé

CRM Project Management
Sales&Marketing ITO process
Lean Quality Six Sigma
Finance Business Analysis ,FP&A
Human Resources C&B, VCP, Job management

Skills
Drive large scale CRM deployment across global challenging multicultural environment
Lead change with positive and openmindset
International management
Quality Focus: Lean , Six Sigma at Customer (ACFC) , DFSS
CRM expertise : SalesForce ,Business Intelligence ,Siebel , Universal Customer Master
Finance Business Analysis and Business Operations control
Human Resources : Job Positioning with Hay Method ,Salary and Variable Compensation Plan

profil LinkedIn:http://fr.linkedin.com/pub/evelyne-lucas/22/177/b4a

Mes compétences :
Finance
Human Ressources
CRM
Lean six sigma
Business analyst
International
Energy
Salesforce.com
UCM
Cross cultural management
Project management
Siebel
Process
Conduite du changement
Transversalité savoirs
Offshore développement
Formation

Entreprises

  • GE Healthcare - Senior International CRM Project Mgr

    2005 - maintenant Functional Lead for complex CRM global projects involving remote teams from user requirement to successful implementation .
    - CRM Opportunity Management for + 1500 users located in EMEA, india , Asia countries .Develop Customer 360 ° view with integration of equipment Installed Base information .
    -Campaign Management
    -Universal Customer Master ( 150 000 customers )
    -Indirect Distribution Contract Management for + 800 european Dealers
    -Web solution for Marketing mail sent to 15 000 customers
    -Lead Management tool , Business Intelligence solutions
    -3rd Party Portal

    Develop knowledge and expertise of Web marketing technologies and Global CRM platform ( Siebel , UCM ) used to organize, automate and synchronize Sales & Marketing ITO processes

    Drive projects in relation with offshore and cross functionnal team ( IT developers, IT Support ,Sales Operations and Region leaders , Marketing , Legal )

  • GE Healthcare - ITO European Process Leader

    2002 - 2005 Functional Lead for ITO Sales Processes
    Responsible for sales tools from Configuration / Quotation / Price Approval / Customer proposal / e Order used by + 1000 Sales Rep located in Europe and India .
    Develop , implement and maintain sales processes supported by Web application .
    Coordination with remote team for IT program maintenance and development

  • GE Healthcare - Y2K Commercial Euro Leader

    2001 - 2002 Lead Euro implementation
    -Communication on euro switch in 12 euroland countries covering 20 000 customers , coordination with sales management
    -Improve euro awareness within a context strongly resistance to change .
    -Define with Marketing euro pricing strategy

  • GE Healthcare - Six Sigma Quality Project Leader

    1999 - 1999 ix Sigma At Customer For Customer ( ACFC ) Developping Solutions for a Radiology Center to optimise / reorganise their patient workflow

    Design new VCP tool with DFSS methodology

  • GE Healthcare - Variable Compensation Plan Mgr Europe

    1998 - 2001 Responsible for Sales and Service Variable Compensation Plan in Europe :
    Develop and propose VCP plan to executive management
    Implement VCP driving Sales Reps behavior consistent with Company Strategy
    Follow- up VCP execution and monthly payment of sales commissions

  • GE Healthcare - Financial Planning&Analysis ( FP&A)

    1991 - 1997 Responsible for controling $200 M Equipment orders and $45 M Margin , Operating Plan
    Support European Marketing modalities with Pricing , Productivity and mix product analysis , provide monthly reporting and finance Dashboard
    Financial integration of a major Ultrasound acquisition in Germany
    Part of Indirect Material Reduction Task Force

  • GE Healthcare - Finance Base Costs Analyst

    1988 - 1991 Responsible for European IT Operations Plan ( $ 25 M) , cost control , Budget , Salary Plan
    Participation to Corporate Task Force within closure of European Information Systems Operations Centers.

  • Thomson CGR - Human Resource Leader

    1985 - 1988 Implementation of GE Position Level with Hay methodology within GE en Thomson integration:Evaluation of 150 key positions accross across different functions, different business units and geographic locations.Postitioning and leveling + 1500 job in a unique classification.

    Performance appraisal system implementation.Salary Plan & surveys

    Confidential follow- up of Thomson BII restructuration plan .

  • Thomson CGR - Human Resource Leader

    1985 - 1988 Implementation of GE Position Level with Hay methodology within GE en Thomson integration:Evaluation of 150 key positions accross across different functions, different business units and geographic locations.Postitioning and leveling + 1500 job in a unique classification.

    Performance appraisal system implementation.Salary Plan & surveys

    Confidential follow- up of Thomson BII restructuration plan .

  • Framatome - Human Resource Specialist

    1980 - 1985 Implementation of flexible labor time ,Mobility career plan
    Design and implement a job position system ( 5000 Positions ) on GIP data base ,User training to HR system
    Control project costs

  • SEMA SOFRES - Marketing analyst intern

    1979 - 1979 Car industry market Prospective analysis on ten years, surve

Formations

Pas de formation renseignée

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