Fabien ARON


En résumé

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  • Medtronic - Europe Customer Care Operations Director

    Boulogne-Billancourt 2017 - maintenant
  • Medtronic - Director Customer Care South Europe (France, Italy, Spain & Portugal)

    Boulogne-Billancourt 2015 - 2017
  • Medtronic - Covidien Integration Leader - Offer-To-Cash Value EMEA

    Boulogne-Billancourt 2015 - 2016
  • Medtronic - Sales Operations Director France, United Kingdom & Ireland

    Boulogne-Billancourt 2014 - 2015
  • Medtronic - Supply Chain, Customer Service, Bids & Tenders director

    Boulogne-Billancourt 2011 - 2014 Responsible for 5.6m$ direct cost budget (46 people), 2.5m$ freight costs, 3.5m$ allocated distribution costs and 70m$ inventory

    Improved productivity and costs structure by 15% while ensuring France Customer Service teams #1 position in Europe for quality and productivity
    Reduced inventory by 10% and improved turns by 20%
    Overseen head office move (4 500m²) on time and 1m$ under budget
    Transformed the Customer Care organization (Customer Service, Supply Chain, Bids & Tenders) into a business enabler (e-business, value added services for our internal & external customers, center of excellence for deal engineering as well as mergers & spin-offs...)
  • Medtronic - Supply Chain & Customer Service Director

    Boulogne-Billancourt 2010 - 2011 Responsible for 4.6m$ direct cost budget (36 people), 2.4m$ freight costs, 2.4m$ allocated distribution costs and 58m$ inventory
    Results: improved productivity and costs structure by 20% while reducing absenteism and attrition rates by 30 to 50%
  • Argon Consulting - Supply Chain Manager

    LEVALLOIS PERRET 2007 - 2010 Sales (~500k€ par an), marketing (articles, conferences), human resources (recruitment, coaching, training)
    Project management, relationships with clients & prospects, 5 to 15 people management
    - Supply Chain Planning: Danone Waters, DCNS, La Poste, Mapa Spontex, Van Cleef & Arpels, Wheelabrator
    - Customer Service : Auchan Import Export, Danone Waters, Saint-Louis Sucre
    - Distribution Network Optimization: Bushnell, Sperian
    - Other : Auchan (sourcing), Boston Scientific (warehouse optimization), Danone Waters (product development), Europe Airpost (purchasing), RFF (“green” distribution)
  • Argon Consulting - Supply Chain Senior Consultant

    LEVALLOIS PERRET 2005 - 2007 Responsibilities : project-related tasks (data analysis, interviews, site visits, deliverables), consultant management, participation in recruitment process and in sales proposals
    - Supply Chain Planning: Saint-Louis Sucre, Yves Rocher, Rexel
    - Other : Carrefour (transportation plan), Rexel (warehouse layout), bioMérieux (distribution network)
  • Argon Consulting - Supply Chain Consultant

    LEVALLOIS PERRET 2003 - 2005 Responsibilities: project-related tasks (data analysis, interviews, site visits, deliverables)
    - Warehousing optimization: Boston Scientific, DCNS
    - Other : Valeo (stock reduction), Valeo (industrial strategy)
  • Teradyne - Supply Chain Analyst

    SAINT DENIS 2001 - 2003 Processes: “owned” and optimized Supply Chain processes such as inventory forecast, excess & obsolescence review, replenishment & production planning
    Organization: trained more than 40 planners on new processes & tools
    Tools: supported new software implementation & enhancements, Kinaxis APS Super User
    Results: managed hundreds of million dollars of inventory, joined a 4-member « Task Force » to make Teradyne first in class in Supply Chain Management


  • The Pennsylvania State University PSU (State College)

    State College 2000 - 2001 Master of Manufacturing Management (MMM)

    Operations Management
  • Ecole Centrale Lyon

    Ecully 1998 - 2001 Master of Sciences

    Industrial Engineering & Management


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