-
Medtronic
- Europe Customer Care Operations Director
Boulogne-Billancourt
2017 - maintenant
-
Medtronic
- Director Customer Care South Europe (France, Italy, Spain & Portugal)
Boulogne-Billancourt
2015 - 2017
-
Medtronic
- Covidien Integration Leader - Offer-To-Cash Value EMEA
Boulogne-Billancourt
2015 - 2016
-
Medtronic
- Sales Operations Director France, United Kingdom & Ireland
Boulogne-Billancourt
2014 - 2015
-
Medtronic
- Supply Chain, Customer Service, Bids & Tenders director
Boulogne-Billancourt
2011 - 2014
Responsible for 5.6m$ direct cost budget (46 people), 2.5m$ freight costs, 3.5m$ allocated distribution costs and 70m$ inventory
Results:
Improved productivity and costs structure by 15% while ensuring France Customer Service teams #1 position in Europe for quality and productivity
Reduced inventory by 10% and improved turns by 20%
Overseen head office move (4 500m²) on time and 1m$ under budget
Transformed the Customer Care organization (Customer Service, Supply Chain, Bids & Tenders) into a business enabler (e-business, value added services for our internal & external customers, center of excellence for deal engineering as well as mergers & spin-offs...)
-
Medtronic
- Supply Chain & Customer Service Director
Boulogne-Billancourt
2010 - 2011
Responsible for 4.6m$ direct cost budget (36 people), 2.4m$ freight costs, 2.4m$ allocated distribution costs and 58m$ inventory
Results: improved productivity and costs structure by 20% while reducing absenteism and attrition rates by 30 to 50%
-
Argon Consulting
- Supply Chain Manager
LEVALLOIS PERRET
2007 - 2010
Sales (~500k€ par an), marketing (articles, conferences), human resources (recruitment, coaching, training)
Project management, relationships with clients & prospects, 5 to 15 people management
- Supply Chain Planning: Danone Waters, DCNS, La Poste, Mapa Spontex, Van Cleef & Arpels, Wheelabrator
- Customer Service : Auchan Import Export, Danone Waters, Saint-Louis Sucre
- Distribution Network Optimization: Bushnell, Sperian
- Other : Auchan (sourcing), Boston Scientific (warehouse optimization), Danone Waters (product development), Europe Airpost (purchasing), RFF (“green” distribution)
-
Argon Consulting
- Supply Chain Senior Consultant
LEVALLOIS PERRET
2005 - 2007
Responsibilities : project-related tasks (data analysis, interviews, site visits, deliverables), consultant management, participation in recruitment process and in sales proposals
- Supply Chain Planning: Saint-Louis Sucre, Yves Rocher, Rexel
- Other : Carrefour (transportation plan), Rexel (warehouse layout), bioMérieux (distribution network)
-
Argon Consulting
- Supply Chain Consultant
LEVALLOIS PERRET
2003 - 2005
Responsibilities: project-related tasks (data analysis, interviews, site visits, deliverables)
- Warehousing optimization: Boston Scientific, DCNS
- Other : Valeo (stock reduction), Valeo (industrial strategy)
-
Teradyne
- Supply Chain Analyst
SAINT DENIS
2001 - 2003
Processes: “owned” and optimized Supply Chain processes such as inventory forecast, excess & obsolescence review, replenishment & production planning
Organization: trained more than 40 planners on new processes & tools
Tools: supported new software implementation & enhancements, Kinaxis APS Super User
Results: managed hundreds of million dollars of inventory, joined a 4-member « Task Force » to make Teradyne first in class in Supply Chain Management
