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Fannia JOUSSAUME

Nanterre

En résumé

I have several years of experience as an International HR Business Analyst.

I have a strong knowledge in HR processes and HRIS implementations. In particular, I have focused in the areas of workforce administration, learning and development, workforce development, position management, recruitment, assignment, and time and labor. I am also skilled in managing plans, writing RFP’s, writing functional specifications, executing tests, carrying out UAT’s, validating with end users, training people, transfering knowledge, writing user manuals and providing help to the support team after Go Live.

I specialize in analyzing HR processes, proposals for the implementation of new IS projects and the development of analytical and statistical HR queries.

Mes compétences :
Amélioration Continue
Conseil
Contrôle de gestion sociale
Gestion Ressources Humaines
Organisation
Ressources humaines
PeopleSoft HCM
BI
Animation de formations
Agile Scrum
Test management
Gestion de projet
Test fonctionnel
Support informatique
Test unitaire
BO XI
Planification de projet
Analyse fonctionnelle
Cahier des charges
Analyse de données
Analyse
Gestion

Entreprises

  • Axa Group Solutions - HRIS Consultant and Business Analyst

    Nanterre 2011 - 2011 Responsibilities

    - Identified and described the areas for improvement in the IT Support Service for the Human Resources Department
    - Wrote and established new procedures to improve the Technical Support Team services
    - Transferred activities and Decentralized the service from France to the Indian and Spanish teams
    - Managed training sessions for international Countries in different languages (English French and Spanish)
    - Performed Knowledge transfers
    - Analyzed statistical reports for the data cleaning action plan

    I used the following PeopleSoft HCM modules to perform my functional activities: Workforce Administration, Workforce Development, recruitment and Security management

  • European Investments Bank - HRIS Business Analyst and Functional Consultant

    2011 - maintenant Projects
    - PeopleSoft Upgrade project -
    - PeopleSoft HR Portal project
    - Internal Mobility alignment
    Responsibilities
    - Wrote the functional specifications
    - Translated technical specifications
    - Liaised between the IT team and the business team
    - Planned and followed up the Test phase
    - Created test cases and test scenario
    - Carried out UAT
    - Performed training sessions and knowledge transfers in different languages (English, French and Spanish) as well as creating and updating the user guides
    - Translated key users requests to IT team and followed up their resolution
    - Managed bugs and Change Request via a Remedy ticketing system
    - Created Analytical and statistical reports in relation to the project's daily work and in relation with the monthly support workload as well as reports and KPIs for the human resources management
    - Created and updated the user guides
    - Maintained The PeopleSoft HCM security, the PeopleSoft’s HR referential and helped HR key users in the use of

  • Carrefour - Administrateur Fonctionnel Groupe

    Massy 2009 - 2010 Responsibilities
    - Defined the new Functional Group role and identified the mission, tasks and objectives of the post
    - Interviewed the members of the HRIS program in several countries such as the ones responsible for HR, IT and the support team
    - Managed workshops to identify actions in order to improve the quality of service
    - Lead and managed sessions with several countries in different languages (French, English and Spanish)
    - Performed training sessions and knowledge transfers in different languages
    - Helped HR key users in the use of PeopleSoft HCM 8.9 and NAKISA organization chart

    I used the following PeopleSoft HCM modules to perform my functional activities: Workforce Administration, position management, Security Management, Reporting, Manager and Employee Self-services

  • AXA GROUP SOLUTIONS - Test Leader and Functional Consultant

    Nanterre 2009 - 2009 Projects
    - PeopleSoft HCM 91 Recruitment project

    Responsibilities

    - Planned the Test phase for the Spanish and Italian entities
    - Liaised between the HR and the IT project members
    - Updated the Functional Specifications
    - Translated the Technical Specifications
    - Wrote the test cases and test scenarios for the Spanish and Italian key users
    - Carried out the UAT in different languages (Spanish and English)
    - Collected change requests and followed up on their resolutions for the Spanish and Italian entities
    - Coordinated and managed meetings with relation to the progress of projects in Spain and Italy
    - Coordinated and performed training sessions and knowledge transfers
    - Provided support and assistance where necessary as well as creating user guides

  • VALEO - Support Functional Team leader and PeopleSoft HCM/ BO Consultant

    Paris 2008 - 2009 Responsibilities
    - Liaised between the HR and IT services
    - Managed the issues and user requests via the Remedy ticketing system and prioritized them by severity
    - Documented the bugs or changes request and reported them to the developer team and then followed up on their resolutions
    - Maintained The PeopleSoft HCM security, the PeopleSoft’s HR referential and helped HR key users in the use of PeopleSoft HCM from 8.9 to 9.2
    - Updated massive data via Excel to CI
    - Created analytical and statistical reports with relation to the monthly workload in order to improve the support services
    - Created reports and KPIs for human resources management
    - Helped HR key users in the use of PeopleSoft HCM 8.9, BO XI requests and Created user guides

    I used the following PeopleSoft HCM modules to perform my functional activities: Workforce Administration, performance, succession plan, career plan, Recruitment, Training, Security Management, Reporting, Manager and Employee Self-services

  • ALSTOM - Support HRIS Functional Consultant

    Saint Ouen 2006 - 2008 - Liaised between the HR and IT services
    - Managed the issues and user Requests via the Remedy ticketing system and prioritized them by severity
    - Documented the bugs or changes request and reported them to the developer team then followed up on their resolutions
    - Created analytical and statistical reports in relation with the monthly workload and in order to improve the support services
    - Created reports and KPIs for human resources management via business intelligence tools
    - Updated the organization chart
    - Updated massive data via Excel to CI and other interface components
    - Managed the Security of the user profiles, permission lists and roles
    - Performed training sessions in different languages (French, English and Spanish)
    - Helped HR key users from several countries in the use of PeopleSoft HCM 8.9, BO XI queries, NAKISA organization chart and created support guides

  • Air France - HR Business Analyst – Trainer

    Roissy CDG 2004 - 2004 Responsibilities
    - Analyzed of the salary of the IT specialists working for Air France and benchmarked it against the French IT market as well as Reorganized the structure and nomenclature of the job description.

  • AIR FRANCE - STAGE CONTROLE DE GESTION SOCIALE REMUNERATIONS

    Roissy CDG 2004 - 2004 • Analyse des rémunérations des salariés de la Direction Générale Informatique et comparaison à des études du marché.
    • Mise à jour des informations et réorganisation de la structure et de la nomenclature des emplois
    • Proposition au DRH de nouveaux critères et procédures pour améliorer la gestion des carrières et la politique de rémunération.

  • Ministry of Transports and Communications Lima - Peru - Project Manager and Business Analyst on re-engineering of process

    2000 - 2001 - Detailed analyze of administrative processes and procedures of this department as well as created a proposal to restructure the management of the organization in order to implement a new information system to reduce the overall costs, time of operations and quality of services

Formations

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