Servers Handling : ASR, AS-WEB, OMS, Apache Software Programming: Java, C++, C, C# Web Development : HTML, CSS, PHP, Javascript, XML, VoiceXML Databases: MySQL, Oracle, SQL, PL, SQL Networks: Setup of local servers (cabling, addressing, security management, etc.) Operating Systems: Linux, Windows, Mac OS (Leopard, Lion) Software: Framework DISSERTO, IDE Eclipse