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SRR
- Chef de projet Marketing – Conception Développement Produits et Services
2014 - maintenant
- Développement des services mobiles et des services
- Évolution des applications smartphone SFR / NRJ Mobile
- Leviers d'audience des sites SFR, leviers de conversion sur la boutique en ligne
- Digitalisation : stratégie réseaux sociaux, refonte du portail de contenus, services de relation client digitale
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SRR (SFR Réunion)
- Community Management Responsible
2012 - 2014
- Project manager for the integration of redbysfr.re's community (Lithium)
- Conception of backoffices for the online customer support and for internal support processes.
- Marketing of redbysfr.re's offers
- Manager of the Client Service/WebAdvisors/Moderators team
- Community Management for redbysfr.re's community and social networks
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SRR
- Chef de projet technique - services mobiles
2005 - 2012
Integration/Deployment/support of services platforms for SFR in Réunion and Mayotte :
- Instant Convergent Charging platform (Alcatel IN)
- Data Gateway
- Voice-Mail-Service/Video-Call-Completion-Service
- SMS-Center/MMS-Center
- SMS Cell Broadcast System
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In charge of setting up mobile services
- IVR for prepaid refilling
- SMS Large accounts
- WAP/WEB subscription system and micropaiement
- Mobile TV Service
- Ring Back Tone Service
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Musiwave
- Handset manager
2003 - 2005
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CEGETEL SFR
- Designer and developer
2003 - 2003
Development of a WAP and WEP picture storage service
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Motorola SPS
- Technical Marketing Wireless
Gif sur Yvette
2001 - 2001
- Market analysis of customer trends for GSM-GPRS mobile phones
- Technical analysis of competitors' solutions for GSM-GPRS chipsets