Frederic MARTIN


En résumé

Pas de description


  • Oberthur Technologies - Head of Solutions Support & Maintenance

    Colombes 2012 - maintenant I am in charge of Global Support and Maintenance Service for all Mobile Money ans NFC Solutions deployed for our worldwide Customers (Telecom MNO, Banks, Transport companies)
  • Nokia Siemens Networks - Care Program Manager

    ST OUEN 2011 - 2012 • Customer Interface Management for Radio, Core & Services Platforms Networks
    • Responsible for Customer Maintenance Contract – Annual budget of 10M€
    • Responsible for Help Desk&Trouble Tickets, Emergency, Hard Ware Repair Services
    • In charge of Budget and Margin set up and follow-up
    • Project Management for Customer
    • Operational Team Management
    • Customers Emergency Management during working and non-working hours (France & Europe Customers)
    • Pre-Sales support - Contribution to New Commercial Offers Buildings


  • UBO UFR Sciences Et Techniques

    Brest 1994 - 1995 DEA

    Electronique Electrotechnique Automatique - 1995 : Post Graduate Diploma (DEA in french) - Electronics & Hyperfrequences – UFR Sciences de Brest (29, France)
    6 Months Internship in Telecoms Laboratory (LEST) - Study of bi-mode filters used for mobile communications applications – ENST Brest (29, France)


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