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Guillaume BUFFRY

COURTABOEUF

En résumé

I am an innovator and creator in the IT and Quality Management sectors. Melding international leadership skills with a dynamic and innovative perspective, I am known for my determination and enthusiasm as I lead the way in preventive as well as reactive quality management, prioritization, and new information technologies. Diligent in FINDING SOLUTIONs even they require out of the box thinking.

French/English/Czech Trilingual.

3 years of experience in BI Service Delivery + 2 IT projects management
5 years of experience in Quality Program Management
3 years of experience in recruiting and leading remote teams.

Prince2 certified, PMI trained
Based in Prague, Worldwide mobility

cz.linkedin.com/in/gbuffry

Mes compétences :
Gestion de projet
Qualité produit
Cuisiner

Entreprises

  • Hewlett Packard - Business Intelligence Lead for Quality

    COURTABOEUF 2013 - maintenant For HP Personal Computers & Printing Systems Support Services organization, I manage 6 quality managers and 4 Business Analysts
    • Performance Coaching : Prioritizing, Mentoring, Working on objectives and KPIs
    • Business Intelligence governance for quality: Needs, Roadmap, DataWarehouse, QlikView
    • Resource management: Reviewed, interviewed, and hired 4 persons in Sofia + Training

  • Hewlett-packard - EMEA Quality Program Manager

    Les Ulis 2010 - 2012 • Responsible of the quality of Consumer PCs and Lasers Enterprise in Europe
    • KPIs Management + Head of Reporting for other product lines
    • Prioritization and estimates of quality issue impact of Customer and Budget
    • Quality forum animation with European Country Support Managers
    • Pilot and launched warranty forecast process for Europe

  • Hewlett-Packard - Project Manager - Exstream solutions

    Les Ulis 2007 - 2010 • Aviva Group, Norwich Union (UK) : ~1m$ service / year, 5 consultants. Followed SOWs, forecasted and actual payments. Optimized employee utilization.

    • Commerzbank (DE) : 8 consultants during 1 year on Interactive documents, very similar to qlikview + 1 Java resource.

    • CSL (Telco Hong Kong) : First deal in Asia, >500k$ Hardware + Service. Involved from pre-sales I led the project to deployement, staying on-site 3 months and working with 2 consultants from Tawain, 2 system integrators from India, 1 senior consultant from Australia and the Director in Singapore
    • Implemented First Quality Assurance System in the EMEA office

  • Renault Ceska Republika - Project manager - dealer solutions

    2005 - 2007 A mi-chemin entre les methodes commerciales et la gestion de projet informatique, j ai gere la mise en place du niveau systeme d information pour les dealers tcheques et slovaques

Formations

  • Institut National Des Sciences Appliquées (Villeurbanne)

    Villeurbanne 1998 - 2004

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