Mes compétences :
Vins et spiritueux
- Account Manager
Clichy2011 - maintenantCustomer portfolio management (70 clients), from different business area (E-commerce, Web agencies, Tourism, Wine & Spirits, Real estate, Publishers among others).
Customer advises and support in order to decline their emailing strategy, action follow up and project management, with ROI focus.
- Trigger marketing
- Life cycles
- Transactional emails
- Viral Marketing
- Visual and HTML message optimisation
- Deliverability optimisation
- Full service campaign routing
- Email adresses collection strategy
- SMS campaign
Negociation, sales and project coordination in order to interconnect our emailing solution with customer’s IT environment with regards to technical specificities and planned objectives:
- CRM connectors
- Data synchronization
Sales performance: 40% turnover growth on portfolio YoY.
NTT Europe Ltd
- Business Development Manager
Londres2009 - 2011Competencies:
- Product/Market analysis /competition survey
Customer portfolio analysis
- Develop and support sales and marketing specific and dedicated solutions working with experts, partners and company’s internal ressources (finance, marketing, buyers, legal, production)
- Partnership management
- Sub-contractors management
- RFI/RFQ Management
Develop and sell videoconference solution (hardware, network, services included) through partnership and sub contracting. Price and packaging definition.
Telemarketing campaigns management: target definition, sub-contractor follow up, result analysis and recommandations.
SAP hosting project: Setting up of specific cross brand solution for a Japanese luxury brand.
- RFQ team coordination as customer primary contact. Multicultural team (Japanese, German and French members)
- Price and margin management
- Price definition
- Offer presentation
Budget: 2.5 M€
Network back up project: Hosting back up network infrastructure of an international educational company.
- RFI/RFQ management
- primary contact for customer
- project team coordination
- teamwork with Spanish NTT subsidiary to enhance customer understanding and synergies throughout Europe for global customer management.
- Sales Engineer
Levallois-Perret2007 - 2009Selling of BtoB IT consulting services.
- Direct prospection
- Offer definition
- Offer presentation, negociation and signature
- Involment in contract definition
- Integration and follow up of engineers within customer's premises.
- Customer relationship management
- Customer fidelisation
- Partners and subcontractors management
7 new customers: Saint Gobain, Price Waterhouse Cooper, Mutaris, KPMG, Schlumberger, Invivo.
Results: In 2 years, 17 technical on site consultants representing a yearly turnover over 1.6M€
VMWare tradeshow 2009 : setting up of a lead generation campaign during the tradeshow. Results: 5 new projects initiated within 6 month after the tradeshow.
- Sales and marketing assistant
PARIS2006 - 2006Digital photo printing department
- European retailers benchmark: European competition analysis and recommendations to management for the release strategy of the 2007 product version
- Sales materials management
- Trade marketing operation management, presence on company stand during tradeshows
Sales missions :
- Sales tools set up and management
- Prospection on new sales channel
- Group internal sales management
- Marketing assistant
Bois-Colombes 2005 - 2005Lead generation operation management: Team work with company's call centers for marketing campaign optimisation. Recommandation for tracking optimization and a new incentive method for vendors. Presentation to sales and marketing management.
Setting up of a technological demo on IBM stand during "Serveur et application" tradeshow, Paris.
News letter setting up and management
Event management: Invitation management for Roland Garros 2005.
Syndicat Viticole de Saint Emilion
- Marketing, PR and event management.
2005 - 2005Assistance to management in 2006 communication strategy development: international market analysis and recommendations
- Wine tasting (incl. Parkers Guide 2006 tasting) preparation
- International tradeshows preparation for Saint Emilion, Pomerol, Fronsac and Lussac Saint Emilion