Héla E. OURIR

En résumé

Entreprises

• Vistaprint - Senior Traffic Coordinator

  Paris 2014 - maintenant Primarily responsible for the implementation and management of a creative traffic management system:
  managing schedules, troubleshooting problems and coordinating activities with local and distant departments.
  In charge of improving processes to the highest standards in order to ensure meeting the project's milestones
  within predefined deadlines and on budget. Also accountable for reporting on progress to the local senior
  operations manager and the remote project director.
  Duties
  * Setting and driving project timelines, ensuring all deliverables are met and completed on time.
  * Leading, motivating and managing coordination and warehousing teams in all aspects of staff estimating,
  planning and resource evaluation.
  * Training all involved teams on the used tools: JIRA, QuickBase...
  * Maintaining proper documentation (general project plans, action items, timelines, processes, etc.).
  * Developing and managing KPIs to drive improvements and deliver performance.

• ABC Webmarketing - Production Manager

  2012 - 2014 Accountable for monitoring the company's production and managing a versatile team of webmarketers.
  Strategic planning for the management of a portfolio of over 500 websites & blogs. Short and medium terms
  SEO and editorial production planning and implementation of social media strategies. Defining staffing needs.
  Duties
  * Defining priorities and building schedules. ;
  * Setting-up monitoring and evaluation indicators. ;
  * Development of reporting dashboards. ;
  * Identifying training needs and organizing training sessions.
  * Participating in the elaboration of the commercial offers and packs and the development of the company's
  booklet.

• CyberCité - Project Manager

  Villeurbanne 2010 - 2012 In charge of a restructure project: reorganization of the SEO department, defining the operating scope of each
  unit and the interactions between them, building inter and intra-units processes and creating documentation.
  Leading the implementation of the related changes.
  Duties
  * Redefining the mission of the department. ;
  * Reviewing the positions and their job descriptions to be in harmony with the team's mission.
  * Process and production methods analysis, improvement, standardization and redesign.
  * Defining coordination and interaction points within and across the units.
  * Identifying KPIs and assessment indicators.
  * Maintaining project records, data bases and other tracking tools.

• ABC Webmarketing - Traffic & QA Coordinator

  2009 - 2010 Responsible for production forecasting, workload assignment, progress tracking, quality control and training
  planning. Also in charge of reporting on work advancement to the local production manager and the remote
  SEO manager.
  Duties
  * Prioritizing the customers' needs and correspondingly planning the production and assigning workload.
  * Following-up on progress and on SEO impact (internal tools + google analytics).
  * Identifying potential impact and results' optimization levers.
  * Monthly, quarterly and annual reporting.

• ABC Webmarketing - Webmarketer

  2008 - 2009 Managing a portfolio of clients in order to develop their online visibility and notoriety. Portfolio compound of
  English, French, Arabic and German websites operating in: tourism, health, real estate, luxury and
  manufactory.
  Duties
  * Implementation of SEO action : web pages optimization, content writing, netlinking ;
  * Managing brands online images through social media ;
  * Familiar with Content Management Systems like Joomla, Drupal, WordPress

Formations

• British Council (Tunis)

  Tunis 2009 - 2009 Cambridge Certificate in Advanced English

• Institut Bourguiba Des Langues Vivantes (Tunis)

  Tunis 2004 - 2005 German Language Diploma

• Institut Supérieur De Gestion (Tunis)

  Tunis 2003 - 2007 Bachelors Degree (4 years) in Management

Réseau

• Amine ZID

• Jaouabi WALID

• Marian DENYS

• Marie DROGUE

• Med Marwen YOUSFI

• Mohamed ELWACHEM

• Nizar BEN SAID

• Ymen BAKLOUTI KANZARI