Manager in the Retail/CPG/Luxury Industry, I usually work on transformation projects, operational processes improvement, back & front-end solutions design.
Over 10 years of expertise within the Retail/CPG industry : Grocery, Mixt retailers, DIY and Home improvement, Health & Beauty, Culture & Multimedia, Department Stores, Apparel & Footwear.
I work on both Front office and Back Office/central processes within the Retail Industry:
- In-Store sales process ; eCommerce activity integration
- Customer relationship management ; Customer care ; Marketing Plan & Promotion Management
- In-store experience enhancement and Customer path ; Digital Retail & Cross-canal developement ;
- Inventory management and goods mouvements ; Supply Management ;
- Billing transactions and invoicing within distribution networks
- Central functions : Finance, Supply Chain and Legal Departments
- Sustainable development
Mes compétences :
Retail
Supply chain management
Projet Management
AMOA
Chaine Logistique
Relation client
Consulting