Jean-Louis WENKIN

En résumé

Entreprises

• KBL European Private Bankers - Transversal Services & Governance Specialist

  Luxembourg 2015 - maintenant

• KBL European Private Bankers - Head of Servers, Storage & Service Management

  Luxembourg 2012 - 2015 > Develop a strong team with a new fresh approach despite uncertain and turbulent period.
  > Create a positive workplace in which each team members naturally takes ownership and feels engaged to their own success
  > Identify the necessary ingredients so that they abandon their bad habits, they increase their commitment and finally unleash their own potential
  > Motivate and engage the team in a readiness of IT change environment
  > After an intensive 2013 year, a feelings of pride that comes with a sense of accomplishment
  

• KBL European Private Bankers - Networks ITS Manager

  Luxembourg 2006 - 2012 Responsible for managing existing complex network infrastructure and security
  systems at Luxembourg headquarter for 2500 employees over 40 branch offices.
  Oversee day-to-day operations including performance management over a ticket-
  ing system (ITIL).
  Guarantee high availability of production environment in conjunction of SLA.
  Provide leadership and support to my team compound of 7 Systems Engineers and
  few external resources.
  Develop strategic projects with a keen understanding of business priorities and en-
  sure their governance (scope, planning, budget, progress and report to executive
  management).
  Build a long term relationships with our Subsidiaries by establishing a high level of
  confidence and trust.
  Negotiate all contracts related to our activities (Hardware, Software, Telecom, Ser-
  vices & maintenance) (M€ 2,4 budget/year).
  Responsible for the security of all eBanking/Public Web sites for the entire Group.
  
  Key projects & Accomplishments:
  * Build branch ICT infrastructure from the ground floor into an operational
  office including networks (LAN, WAN), phones & video components.
  * Deploy an enterprise telephony system through the Group with more than
  2.500 IP phones without Management Board aid. All our proposals have
  been challenged with local dealer’s ones and based on Subsidiary’s RFP.
  * Refurbishment of our two Data Centers without causing any production’s
  incident.
  * Install enterprise platforms for hosting services (mail relay, remote & mo-
  bile accesses, managed file transfer, Visio conferencing, …).
  * Organization internal IT events for technical and non-technical audiences.
  * Replacement of all our Datacenter’s switches by Cisco Nexus switches.

• Guardian Industries - Senior Systems Engineer

  Compans 1992 - 2006 Designed, managed and implemented IT & telephony projects for new manufactur-
  ing plants over the world.
  Led multiple project teams in a multi-cultural environment, including tasks alloca-
  tion, issues and conflicts.
  Trained them on proper use of new ICT infrastructure (network, applications and
  phone systems).
  Travelled regularly to plants to ensure that local team apply best practices trained
  and reported any local problems or issues .
  Adapted IT infrastructure regarding the company growth.
  Responsible for all hardware decision in Europe (servers, routers, switches, …).
  Deployed and administrated different platforms (network & systems) over 14 years
  for Guardian Europe (European headquarter).
  Provided technical support (systems/applications) for IT teams located in Europe.
  Deployed monitoring tools and centralized administration solution.
  Increased IT infrastructure reliability by aligning it regarding available technology.
  Realized Operating System migrations or upgrades: OS/2, Novell, Windows.
  Deployed a endpoint management workstation tool.

• Guardian Industries - Fabrication Supervisor

  Compans 1990 - 1991 > Supervised production workforce to meet production schedule.
  > Managed a team of 14 workers (hiring, training, motivating, …).
  > Coached and trained people to sensitize them about safety at work.
  > Coordinated maintenance production line with other teams (maintenance, schedule, sales, …).
  > Analysed daily performance & quality deviations in order to apply appropriate actions.
  > Communicated daily production report to the management.

Formations

• Université Catholique De Louvain UCL (Louvain La Neuve)

  Louvain La Neuve 1983 - 1989 Grande Distinction

Réseau

• Aime LEJEUNE

• Cécile VETU

• Christian JACQUES

• Guillaume LOCHE

• Marc COMUNELLO

• Olivier DUPASQUIER

• Philippe BERTRAND

• Sandra RESLINGER

• Stève PARACHE