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Astellia
- Presale engineer
Vern sur Seiche
2014 - maintenant
Management of Orange account (France & EMEA affiliates)
» Prepare/attend trade shows, exhibitions, seminars and training sessions
» Provide technical capabilities and business benefits of solutions to customer, from engineering level to senior executives.
» Develop project SoW, prepare proposals and solution dimensioning,
» Provide commercial and technical feedback to the Project Manager during project implementation phase.
» Develop pre/post-sales support to design, propose, and close new deals with customers.
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Astellia
- Consulting Project Manager
Vern sur Seiche
2010 - 2014
6 month-mission in Bandung (Indonesia, TOP operator)
» Managing local team for Astellia probing utilization (5 local engineers),
» Delivering technical / marketing recommendations to operator,
» Delivering QoE reports about customer network usage and profiling (CS/PS),
» Interfaces: Iub, Abis, Gb, Iu, A, Gn, Gi, Mc, Gr,
10 month-mission to assist 4G national launch (France, TOP operator):
» Project Management for handling Nova Astellia Architecture (NAA) onto customer environment,
» Provided consultancy services to executive engineering team to introduce optimization best practices,
» Held on-the-job training, assist operator in 4G operational and commercial launch phase.
2 month-mission in Quito (Ecuador, TOP operator)
» Managed customer trail (GSM/UMTS)
» Demonstrated Astellia’s value-added to solve network issues and measure customer experience
» Tailored technical pitch and presented to executive/technical team
On job trainings / customer visits / technical audits redaction (EMEA)
» Conducted tailored trainings and workshops for telecom engineers,
» On demand expertise analysis (customer highlighted issues),
» Periodical performance follow-up,
» Business oriented synthesis to provide customer with main issues and possible improvements (pointing Business impact/difficulty of implementation).
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SFR
- 3G Radio Engineer
2006 - 2006
» Management of a 3G dense (urban) area and major French 2006 summer events,
» Radio parameter and Cell design tuning (frequency planning ATOLL),
» Network performance optimization,
» New sites validation, detection of hardware/radio problems,
» Customer complaints analysis.
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Astellia
- Customer Care L2 Engineer
Vern sur Seiche
2006 - 2010
In charge of Astellia strategic and historical customer (France)
» Ensure stable and effective B2B relationships with operators.
» Support clients in the management and maintenance of their network through Astellia solution,
» Conduct regular follow up meetings face to customer (strength Astellia positioning),
» Work in close collaboration with all internal services (R&D, Marketing, Sales...) in order to guaranty service efficiency for final customer: technical skills, speech adaptability...
» Perfect technical knowledge of Astellia solutions.
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Crédit Mutuel d'Anjou
- Chef de projet
Angers
2005 - 2005
5 mois – CREDIT MUTUEL D’ANJOU, Angers
Stage de DESS – Responsable du projet « Espace sociétaire sur Domiweb »
• Gestion de projet informatique,
• Développement marketing du site de la banque en ligne
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Telintrans
- Ingénieur ToIP
Rungis
2004 - 2004
4 mois – TELINTRANS, Tours
Stage de Maîtrise – SSII (360 salariés, CA : 42,2 M€)
• Mise en place d’une solution de ToIP directement exploitable chez le client
• Développement de l’IPBX Asterisk
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One Stop Names
- Software Developpment
2002 - 2002
3 mois, ONE STOP NAMES, Plymouth
Stage de DUT – Start up, Professional ISP
• Administration d’une base de données MySQL, PHP/MySQL
• Développement de softwares internes : CRM, Link Farm
