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Jérémie PAPPO

Paris Cedex 19

En résumé

Responsable d'équipes techniques expérimenté ayant comme antécédents la gestion d’infrastructures télécoms au niveau international, la création d’une Business Unit dans le monde du Cloud, le développement de nouvelles offres télécoms et l’accompagnement de grands comptes nationaux et internationaux.

Expérience professionnelle faite chez des constructeurs et des opérateurs, en France et aux Etats Unis.

Mes principales forces sont: gestion d’équipes R&D de 10+ personnes, gestion de budget, direction de projets multi-sites, contractualisation fournisseurs, service delivery.

Mes compétences :
Ingénierie
Research and Development
Direction de projet
DSL
QOS
Gestion clients
QoE
WEB
Operating system
VoIP/ToIP
IPTV
Management d'équipe
Direction technique et financière
Systèmes d'informations
Professional Services
IP
Télécommunications

Entreprises

  • Groupe Pierre & Vacances Center Parcs - Responsable Infrastructure & Telecom

    Paris Cedex 19 2014 - 2016 Pierre & Vacances Center Parcs Group is the leader of European holiday sector. Its business is a synergy between real estate and tourism. The group handles more than 50,000 apartments and homes (231 000 beds) in more than 350 sites for 7.5 million customers.

    My role:
    • Head of three services: Infrastructure, Network and Unified Communication for office and customers (tripleplay).
    • Handle build and run for more than 300 sites (site Pierre & Vacance and Center Parcs)
    • Manage budget
  • Mediaserv - Manager of Engineering

    2008 - 2013 [Boulogne, France]
    In charge of the engineering team that gathers data/network, transport, voice, IPTV/WebTV, security and platform skills. The activities of my team are the definition and the design of new products as well as optimization, the sizing and the evolution of existing platforms/solutions/backbone.
    My role, in addition to get involved in the technical choices, is to control and manage to insure the success of the engineering projects. I also coordinate engineering activities with other departments. As team leader, I manage the members who constitute it. I am a member of the Executive Committee and handle the budget of Engineering.

    Achieved projects: network cost optimization (cache server, compression solution, negotiation of IP transit, new data-center), extension of IPTV services (new head-end with CAS, paying package, new STB), improvement of service quality (new IAD, deployment of DWDM, softswitch version migration, setting up a task force for troubleshooting, voice probes), new offers (VPN SSL solution, off the shelf enterprise voice offer, Wifi wholesale solution), choice of the Call-Center solution, relationship with constructors/vendors, report, etc.
  • Ornis - ToIP Technical Director

    2006 - 2008 [Courbevoie, France]
    Technical manager of the telephony offer that includes softswitch, IVR, voicemail, billing and interconnection.
    My role was to start the Ornis Centrex Business Unit by creating, deploying, validating and then operating the Centrex and Trunking architectures and solutions. I also participated to the elaboration of the business model and the commercial offer of the BU. I accompanied the sales force on key accounts.

    Achieved projects: implementation of the solution on time, creation of the provisioning process, creation of the supervision process, implementation of the interconnection with France Telecom, research and prospection of suppliers (phones, IAD) and operators (wholesale), creation of the accounting, 1st rank in quality on 01Net.com by IP-Label, etc.
  • B3G Telecom - Manager of Engineering

    Rabat 2005 - 2006 [Paris, France]
    Manager of the team responsible for the creation and validation of all new products and services of the telephony platform.
    My role was to participate in the committee consisted of Marketing and Management where is defined the new products/solutions. Then I ensured their achievement by the engineering.

    Achieved projects: new trunking architecture, integration of new devices (IP Phone, IAD), validation of an operator station, etc.
  • NetCentrex SA - Senior Technical Manager

    2003 - 2005 [Paris, France]
    In charge to deliver the NetCentrex solution in compliance to customer requirements and contracts. This included a specification phase (workshop with customer, technical risk identification, specifications for R&D, customer documentation) then a management phase supervising of the engineering team deploying the solution.

    Achieved projects: Centrex architectures of France Telecom (France), Tiscali (Italy) and AOL (Germany). Training of customers, partners and employees.
  • Personnal Activity - Web Developper

    2003 - 2007 Development of a PUC Handball Web Site (http://puchandball.free.fr) - Application using MySQL database and PHP, HTML and javascript languages
  • NetCentrex SA - Developper Engineer

    2000 - 2000 [Caen, France]
    Development of a billing module for NetCentrex products (done with Visual C++ 6.0 and using NetCentrex libraries and C++ language).
  • NetCentrex Inc. - System Engineer

    2000 - 2003 [San Jose, California - USA]
    Technical link between France R&D and the local operational team. My jobs included different roles: support (partners and customers), training, professional service and pre-sales.

    Achieved projects: on-site support (Cisco, Genuity, etc.), delegate for interop tests conducted by Miercom, exponent in tradeshow, customer relationship (Voxeo), trainer (LatAmNap, Suntek), etc.
  • Alcatel TITN Answare - Developper Engineer

    1998 - 2001 [Massy Palaiseau, France]
    Port a 16 bits application (Windows 3.11) to a 32bits application (Windows 95/98/NT). This application allows to manage Alcatel Business System mobile phones (menus, icons, bells…). It involves ORACLE database connections and User Interface (MFC, done with Visual C++ 6.0).
  • Philips Semiconductors - Developper Engineer

    Suresnes 1998 - 1998 [Southampton, England]
    Port a GPS (Global Position System) software from Windows 3.11 to the new operating system for handheld PC Windows CE (done with Visual C++ 5.0 and requiring a GPS receiver connected to a port).

Formations

  • Institut Supérieur D'Electronique ISEP

    Paris 1993 - 1998 Telecom & Mutimedia

    ISEP Section TELECOM & MULTIMEDIA - Diplôme d’ingénieur dans les domaines des technologies de l’information et de la communication (informatique, télécommunications, traitement du signal et image, électronique, systèmes embarqués et management) d’une durée de 5 ans.

Réseau

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