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Jérôme GAILLARD

Sophia Antipolis

En résumé

Mes compétences :
Virtualisation
VmWare ESX et Vsphere
IBM
Change & Incident Management
Management De Projet

Entreprises

  • Amadeus Nice - Service Delivery Manager

    Sophia Antipolis 2017 - maintenant Infrastructure Service Tower Lead
    Service Delivery Manager

    Digital Workplace Services
    Digital Transformation Services (DTS)
  • IBM - Solution Manager

    Bois-Colombes 2016 - 2017 Thanks to my experience as Service Delivery Manager on an IBM outsourcing contract I’m responsible for the development and sales of IBM Infrastructures Services solutions.
    - Scope : Delegated deals and <10M€ Total Contract Value on Retail clients.
    - Using a combination of IBM and non-IBM offerings, services, labor, assets, hw & sw products Leading the creation of the value proposition, the solution and associated cost cases.
    - Responsible for the technical Statement of Work and accountable for the overall technical solution as the success of the engagement.
    - Working in conjunction with the larger pursuit team (Sales, HR, Delivery, Pricing and Risk)

    IBM Service Line:
    GTS Solutions
    Business Unit:
    IBM Global Technology Services Infrastructure Services
  • IBM - IBM - Service Availability Manager

    Bois-Colombes 2014 - 2016 IBM Certified Service Availability Manager Subject Matter Expert. (SAM is the new IBM Service Delivery Manager job role)
    Functional management for outsourcing projects & production of IBM customer account.
    Work with account leadership, customer and technical Europe teams to drive service availability.
    Provide integrated management and coordination of Incident Management, Problem
    Management, Change Management, and Availability Management processes.

    IBM Service Line:
    Service Management
    Business Unit:
    IBM Global Technology Services Infrastructure Services
  • IBM - Customer Technical Leader IBM

    Bois-Colombes 2013 - 2014 Customer Technical Leader for IBM Global Technology Services
    IBM France - La Gaude
  • DEVEA Conseil - Ingénieur Système & CTL IBM

    2010 - 2013 Customer Technical Leader for Intelligent Management Systems
    Subject Matter Expert VMware for IMS
    Devea Conseil for IBM Global Technology Services
    IBM - La Gaude
  • Ville de Cannes - Administrateur systèmes et réseaux

    2009 - 2010 Evolution du DRP, installation cluster vSphere, mise en place Cisco Nexus 1000v, Migration ESX 3.5 vers vSphere 4
  • Cercle des Nageurs de Cannes - Chef de projet Web

    2009 - 2009 - Création base de données SQL
    - Création site web back office utilisateur
  • Aéroports de Paris - Stagiaire au collège

    Tremblay-en-France 2002 - 2002

Formations

Réseau

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