Mes compétences :
Virtualisation
VmWare ESX et Vsphere
IBM
Change & Incident Management
Management De Projet
Entreprises
Amadeus Nice
- Service Delivery Manager
Sophia Antipolis2017 - maintenantInfrastructure Service Tower Lead
Service Delivery Manager
Digital Workplace Services
Digital Transformation Services (DTS)
IBM
- Solution Manager
Bois-Colombes 2016 - 2017Thanks to my experience as Service Delivery Manager on an IBM outsourcing contract I’m responsible for the development and sales of IBM Infrastructures Services solutions.
- Scope : Delegated deals and <10M€ Total Contract Value on Retail clients.
- Using a combination of IBM and non-IBM offerings, services, labor, assets, hw & sw products Leading the creation of the value proposition, the solution and associated cost cases.
- Responsible for the technical Statement of Work and accountable for the overall technical solution as the success of the engagement.
- Working in conjunction with the larger pursuit team (Sales, HR, Delivery, Pricing and Risk)
IBM Service Line:
GTS Solutions
Business Unit:
IBM Global Technology Services Infrastructure Services
IBM
- IBM - Service Availability Manager
Bois-Colombes 2014 - 2016IBM Certified Service Availability Manager Subject Matter Expert. (SAM is the new IBM Service Delivery Manager job role)
Functional management for outsourcing projects & production of IBM customer account.
Work with account leadership, customer and technical Europe teams to drive service availability.
Provide integrated management and coordination of Incident Management, Problem
Management, Change Management, and Availability Management processes.
IBM Service Line:
Service Management
Business Unit:
IBM Global Technology Services Infrastructure Services
IBM
- Customer Technical Leader IBM
Bois-Colombes 2013 - 2014Customer Technical Leader for IBM Global Technology Services
IBM France - La Gaude
DEVEA Conseil
- Ingénieur Système & CTL IBM
2010 - 2013Customer Technical Leader for Intelligent Management Systems
Subject Matter Expert VMware for IMS
Devea Conseil for IBM Global Technology Services
IBM - La Gaude
Ville de Cannes
- Administrateur systèmes et réseaux
2009 - 2010Evolution du DRP, installation cluster vSphere, mise en place Cisco Nexus 1000v, Migration ESX 3.5 vers vSphere 4
Cercle des Nageurs de Cannes
- Chef de projet Web
2009 - 2009- Création base de données SQL
- Création site web back office utilisateur
