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QESTIT SUISSE SA
- Branch Manager / Business Director
Direction générale | Genève
2025 - maintenant
Lead business development and commercial strategy across the Swiss Romande market
• Drive revenue growth through strategic account management in public sector, banking, and insurance
• Own full P&L responsibility, including budgeting, revenue targets, and cost control
• Build and develop long-term client relationships, identifying new business opportunities and expanding existing accounts
• Lead responses to RFPs and complex tenders, ensuring alignment between client needs and delivery capabilities
• Oversee delivery performance and consultant management across multiple IT and QA projects
• Coordinate recruitment, onboarding, and talent development in collaboration with HR and delivery teams
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HORTIS GRC SA
- Business Unit Director
Commercial | GENèVE
2023 - 2025
Led business unit growth, defining and executing commercial strategy across IT consulting services
• Managed key client relationships across banking, public sector, healthcare, and international organizations
• Drove revenue growth through business development, account expansion, and strategic partnerships
• Oversaw end-to-end delivery of consulting engagements, including fixed-price and resource-based models
• Managed full consultant lifecycle: recruitment, onboarding, performance, and retention
• Led responses to RFPs and complex tenders, aligning business opportunities with delivery capabilities
• Acted as key interface between executive leadership, sales teams, and delivery units
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Mavericx Switzerland SA
- Business Manager
Commercial | Versoix
2021 - 2022
Overview
Worked closely with the CEO and Delivery Manager to develop, position, and promote IT consulting services in collaboration with strategic partners including AlmaviaCX, Salesforce, and UiPath.
Key Responsibilities
Led business development initiatives for CRM solutions, primarily Salesforce.
Promoted RPA services in partnership with UiPath, supporting automation-driven transformation programs.
Collaborated with AlmaviaCX on Customer Experience (CX) transformation projects.
Drove lead generation, qualified sales opportunities, and monitored progress against sales objectives.
Operated in a fully remote environment, maintaining strong client engagement and stakeholder alignment.
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Ixion Services SA
- Account Manager
Commercial | meyrin
2020 - 2021
Overview
Member of the Accelerator Team during the COVID-19 pandemic, focusing exclusively on remote business development to support client acquisition and promote IT, digital, and innovation services in a fully virtual environment.
Key Responsibilities
Led lead generation initiatives and conducted market mapping activities.
Promoted the company’s IT services and digital solutions to prospective clients.
Managed remote client engagement and monitored sales performance through defined KPIs.
Contributed to the adaptation of commercial strategies to a fully virtual operating model.
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Talan
- Account Manager
Commercial | Perly
2018 - 2020
Managed and developed strategic key accounts across banking, public sector, and international organizations
• Drove business development by identifying new opportunities and expanding existing client relationships
• Led consulting engagements and coordinated delivery across IT and business projects
• Successfully placed and managed up to 24 consultants across multiple client accounts
• Contributed to the expansion of Talan’s presence in Swiss Romande market
• Participated in responses to RFPs and complex client requirements for consulting services
• Collaborated closely with delivery teams and line managers to ensure project success and client satisfaction
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Knowledge Expert SA
- Account Manager
Commercial | Genève
2016 - 2017
Overview:
Focused on business development and account management for strategic clients in the FMCG sector, supporting digital transformation initiatives around *Pega* and *web technologies*.
*Key Responsibilities:*
- Managed key client relationships (including a major global FMCG group)
- Promoted company’s *digital solutions and professional services*
- Coordinated the *lead generation process* and contributed to pipeline development
- Monitored and tracked *sales performance* and supported pre-sales activities
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Oosphère
- Head of Business Development
Commercial | Carouge
2014 - 2016
Overview
Led the commercial development of a niche software company specializing in custom development and its proprietary product, Silverseas. Defined and executed the go-to-market strategy, built client relationships from the ground up, and ensured alignment between commercial objectives and service delivery.
Key Responsibilities & Achievements
Defined and implemented the business development strategy, including B2B acquisition, sales pipeline structuring, and offer packaging.
Promoted Silverseas, the in-house digital product, through pre-sales activities and client demonstrations.
Managed the end-to-end sales lifecycle, from prospecting and needs analysis to proposal drafting, negotiation, and contract closure.
Built and maintained a network of clients and partners across key verticals, including finance, retail, and services.
Acted as a key interface between clients and technical teams, ensuring alignment between expectations, delivery scope, and timelines.
Introduced a more structured commercial operating model, improving visibility on KPIs, margins, and opportunity prioritization.
Contributed to shaping the company’s service offerings to better align with market demand.
Played an active role in product feedback loops, supporting the continuous improvement of Silverseas based on client usage and business needs.
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Des Systèmes Et Des Hommes
- Chargé de Recrutement et de vente
Commercial | PARIS
2007 - 2013
Overview
Contributed to the company’s growth by managing both Sales and HR operations in close collaboration with senior leadership and technical departments, including ERP, Business Intelligence, and Web Content. Played a central role in client delivery, recruitment, and business expansion.
Key Responsibilities & Achievements
Acted as a key interface between Sales, HR, and Delivery teams, reporting directly to the Managing Partner and working closely with the COO and practice managers.
Led client acquisition and account development across finance, insurance, and public administration sectors.
Coordinated closely with three internal business units (ERP, Web CMS, and Business Intelligence) to align commercial opportunities with delivery capabilities.
Managed end-to-end recruitment activities, including sourcing, interviewing, onboarding, and consultant follow-up.
Maintained direct client relationships, gathering requirements, proposing tailored solutions, and ensuring high levels of client satisfaction.
Supported pre-sales initiatives in collaboration with technical leads for both fixed-price and time-and-material projects.
Contributed to internal strategic discussions related to growth planning, staffing strategy, and service line structuring.
Supported the onboarding and ramp-up of consultants onsite, acting as a key point of contact to ensure delivery quality and client satisfaction.
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Ark Resourcing LTD
- Business Development Manager
Ressources humaines |
2004 - 2007
- Business development
- Relationship management
- Building lasting relationships with clients.
- Managing the whole recruitment process from requirement gathering to placement.
- Negotiating terms and conditions on behalf of the company.
- Ensuring all work is completed
- Visiting clients direct to gain a better understanding of their requirements.
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The Carphone Warehouse Group
- Sales Executive
Commercial | London
2001 - 2003
Sales Officer
Responsabilities
• Responsible of trainees employee
• Sales and pricing negociation
• Customer care management
• Invoicing and mangage client’s portofolio
• Inputs Orders in the IT systems
• Responsible of Phone Inventory
• Ordering of Supplies & Billing
