I have more than 20 years experiencing customer satisfaction programs from different sectors: Euro Disney for leisure, hotels and operations activities; Lotus/IBM for computer customer’s support all around EMEA, Luxury brands world.
I created Allo Machines for 10 years leader of Telemetry for Vending in France/Europe.
I completed a successful program for my MBA IFG in Paris/Georgetown in Washington.
I'm a trimester part time professor of a master in Fashion & Luxury in Paris. I have experience teaching a wide origins, culture and language students. My expertises are Business, strategy, enterprise, HR and Luxury brands.
Looking for international challenges where I can motivate teams and obtain best results every day. Cultures, languages, organizations and excellence it’s all I know today.
I'm looking forward to work together.
Mes compétences :
Gestion de la relation client
Lotus Notes/Domino
WinDev
VENDING MACHINES Managing administration
Telemetry
Sage Accounting Software
Microsoft Windows
Microsoft Office
Marketing
Lotus cc:Mail
ISO 900X Standard
IBM Hardware
CRM Paradox
Budgets
Branding
Audit