Julien CATALIOTTI

En résumé

Entreprises

• RED, SFR-Numéricable Group - Customer Experience Manager

  2016 - maintenant Design & set up of a best-in-class customer experience for the group’s digital brand

• Virgin Mobile France - SFR-Numéricable Group - Mobile Services & Applications Manager; PMO for cross-functional projects

  2014 - maintenant Set-up and management of mobile applications & services offer:
  - Defined services strategy and apps portfolio
  - Supervised design, launch and marketing of 4 innovative apps generating 6-figure monthly revenue
  - Sourced and set up third-party services partnerships
  
  Cross-functional projects management:
  - Coordinated 10+ people cross-functional teams to launch several new offers in highly reduced TTM
  - Acted as Marketing lead in company transformation & Telco infrastructure evolution projects

• Virgin Mobile France - Market manager - Prepaid & Hybrid offers

  Clichy 2011 - 2014 Offers & customer base management:
  - Designed, priced and supervised the launch of 5 innovative plans over a 2-year time span
  - Implemented prepaid products sales model and terms of trade change, strongly improving sales quality
  - Designed and implemented retention strategy for a 500K customers base
  - Conducted assessment of several business development opportunities (diversification, acquisitions…)

• CapGemini Consulting - Telecom, Media & Entertainment - Senior Consultant

  2006 - 2012 Strategy, marketing and project management assignments for Telco, Web and Institutional players.
  Areas of expertise : innovative Internet & mobile services, mobile offers definition, customer base marketing, multi-channel relationship.
  
  Projects examples :
  - Multi-channel customer relationship strategy definition for a French Telco
  - Operational performance improvement for French institution
  - Mobile applications strategy definition for an international Telco
  - Internet location-based service marketing framing & launch management

• KBC Bank - Mid-cap LBO financing intern

  2005 - 2005 - Financing opportunities assessment
  - Portfolio management

• PGL Travel, UK - Strategic Marketing intern

  2004 - 2004 Development opportunities assessment

Formations

• HEC

  Paris 2002 - 2006

• Lycée Louis Le Grand

  Paris 2000 - 2002

Réseau

• Arnaud VARGAS

• Charles BARBARIN

• Colin MASTERSON

• Cyrille REBOUL

• Dung LÊ

• Emilie ALAKL - CONDEMINE

• Geoffroy BABIN

• Mala-Makani FIDÈLE

• Moussa HALILOU

• Sébastien LECLAIR