En résumé

More than 20 years’ experience in complex sales campaigns focused on large deals with a deep understanding of customer requirements, impacts and objectives.
Successful Sales Leader, with a demonstrable track record of growing market share and revenue internationally for B2B CRM SaaS & on premise software companies.
Entrepreneurial and creative, spearheaded various initiatives, best practices and sales models which led to consistently hit the target assigned to the territory.
Expert at building business and execution: from quality pipeline building to efficient deal closing, through business value demonstrations.

Expertise in:
• GTM execution of strategic deals through world-class sales processes
• Direct sales development, sales process and qualification process
• Lead generation and marketing, inside sales, indirect sales

• Business development
• Account management excellence and client success
• Ability to establish strong and long term relationships with the C level across large accounts
• Selling oriented on solution value
• Consultative selling and strategic selling
• Sales methodology MEDDPICC
• Forecast accuracy and qualification
• Prospection, pipeline generation and green field activities
• Contract negotiation
• Business case and ROI justification
• Ability to work with Partners & Team Selling

Industry Expertise:
• Banking and Financial Service
• Travel & Leisure
• Retail e-commerce & POS
• Government & public organisations

Mes compétences :


  • Genesys France - Sales manager

    Issy-les-Moulineaux 2018 - maintenant Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in 100+ countries trust our #1 customer experience platform to drive great business outcomes and create lasting relationships. Combining the best of technology and human ingenuity, we build solutions that mirror natural communication and work the way you think. Our industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering. Visit
  • Eptica - Sales manager

    2005 - 2018 Eptica is the leading European multilingual solution for Customer Interaction Management including Web Self-service, Social Customer Service, Email Management, Chat, Fax-Letter- SMS and Knowledge management for Customer Service. Available on premise or SaaS.

    More than 300 organisations in 15 countries use Eptica to deliver excellent customer service while reducing and controlling costs.

    Since 2005, my records were +100 new customers among them in all activity sectors: Nocibé, l'Occitane, Darty, Boulanger, Decathlon, Hermès, Nespresso, Quiksilver, Guy Degrenne, 3Suisses, Vertbaudet, Orchestra, Beaumanoir, Pixmania, Rueducommerce, Carrefour, Auchan, Leclerc, Metro, Odigeo, Egencia, Voyageprivé, Pierre & vacances, Futuroscope, Poweo, Direct Energie, Bouygues Telecom, Skynet, Eurosport, Al Jazeera, Bayard presse, Editions Atlas, Pagesjaunes, Seloger, ministère éducation, CNIL, IGN, ANCV, Urssaf, CNAV, CNAM, Humanis, MFPs, Caisses régionales du Crédit Agricole, BforBank, Pôle Emploi...
  • Selligent - Sales & Alliances

    Croissy 2001 - 2005
  • Coheris - Sales manager

    Suresnes 2000 - 2001
  • Cegid group - Sales manager

    Lyon Cedex 09 1988 - 2000


Pas de formation renseignée


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