Mes compétences :
Vente
Télécommunications
Management
Développement commercial
Entreprises
Salesforce
- Senior Account Executive
PARIS2016 - maintenant
Orange Business Services
- Account Manager
Paris2013 - maintenantAccount Manager - Industry & IT
- engages, develops and maintains the global relationship with customers at C-level
- develops strategy and sales plans to achieve targets
- anticipates customer needs beyond existing scope of products and services
- leads the account team and internal resources in making the best business decisions for the customer and Orange overall
- focuses on delivering an outstanding customer experience
Orange Business Services
- Technical Account Manager / Consultant
2009 - 2013Withing Large accounts direction, For a french leading car manufacturer
Business development through selling of the Orange Business Services portfolio, from core business (i.e. data, voice, telephony) to strategic areas of growth (i.e. M2M, Traceability: RFID, cloud services, contact Less: NFC, video, CRM, IT, mobility etc...)
Understand businesses, detect opportunities, be creative, build specific solutions, manage internal teams during bids, are my day to day challenges.
Managing opportunities and bids on the automotive industry vertical market: telematic services, RFID, NFC.
BT Global Services
- Project Manager
Puteaux2007 - 2009For Major BT French and International customers (A-end / B-End):
engagement Manager (bid phase): management of solution design, program governance, risk management, people & resources, suppliers, based on ITIL best practices.
Management of the delivery of medium to large-sized projects. Management of multiple projects in parallel.
Delegation of the work to external contractors / suppliers / consultants to ensure deliverables.
Ability to negotiate internally and externally and to interface with 3rd party suppliers, which involves the selection of suppliers, agreement, planning, timelines and quality of deliverables.
Delivery to customers directly and delivery of significant and/or time critical products as part of major BT and client programmes.
Management of multi-disciplinary teams to deliver against them.
Recognition for my work: BT Heart Award.
Customers: SAINT GOBAIN, UNILEVER, RHODIA, ARCELOR, Schneider Electric, Mane.
Devoteam
- Consultant - Network Engineer
Levallois-Perret2004 - 2006- Technical design validation
Validation of new applications’ architectures from a n/w perspective;
Follow up of critical service crisis: setting up action plans and communication to different levels (technical, managerial).
- Network audit of the datacenters
Level 3 expertise & audit on major outages, impacting critical business applications.
- Datacenter network administration
Follow up administration of network / security equipments (event management / capacity planning...).
Contribute to definition of administration policies (SLAs, incident management)
Customer: EDF/GDF DIT (Direction informatique et Telecom), Issy les Moulineaux.
Valeo VSDS
- Ingénieur stagiaire
Paris2003 - 2004Setting up of an IS Service continuity policy
Formations
University Of Plymouth (Plymouth)
Plymouth2002 - 2003MSc Communications & Network Systems Engineering
