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Kim HUYNH

TINTÉNIAC

En résumé

9 years of experience in sales account and implementation management in Freight Forwarding.

Team-worker, Customer Focus, Efficient, Pro-Active.

Motivated and dynamic, I came back few months ago of a 3 months world trip which brings me a lot. I would like to use this new energy in a challenging project, personal and professional.
This project would have to combine my experience in international freight and supply chain with ability to travel.

Mes compétences :
3PL et 4PL
Commerce international
Supply chain management
Seafreight
Airfreight
Freight forwarding
Project management

Entreprises

  • Geodis Wilson - Key Account Manager

    2013 - maintenant - Responsible of Key Accounts in different Vertical Markets (Healthcare, Retail, High Tech)
    - Maintain and re-engineer existing customer portfolio
    - Develop existing and prospect customers
    - Organize and lead business review, steering committee, KPIs.

  • Geodis Wilson - Business Implementation Manager

    2009 - 2013 - Act as project manager for
    Geodis Wilson France (GWFR) - Corporate and Strategic Accounts
    Global Accounts on French territory business scope
    Re-engineering of existing accounts
    - Draw up implementation plan, resources and calendar to meet customer requirements and start operations in an agreed timeframe
    - Define reportings and KPIs combining customer requirements and GW solutions
    - Define track&trace solutions with support of IT or e-services team to deliver solution to customer
    - Draft operational processes (SOP – Standard Operating Procedure)
    - Act as a team with internal support expertise (Finance, Customs, Operations, Sales)
    - Train people on processes, IT systems, and KPIs before handover from project to full-run operations
    - Organize external and internal review to track project milestones, manage deliverables and identity risks to revise work plan
    - Define and raise opportunities identified during implementation phase to sales leader

  • Geodis Wilson - Key Account Director Assistant

    2008 - 2009 - Act as OKAM (Operational Key Account Manager) for GWFR Corporate Accounts
    - Review the processes to be aligned with customer requirements, new needs / new tradelanes
    - Monitor data quality via KPI or reports agreed with customer
    - Respond to rate request and support update of rate database
    - Assist with the completion of tenders or others business proposals
    - Organize and lead operational business reviews (internal and external)

  • Geodis Wilson - Key Account Manager Assistant

    2004 - 2008 - Act as a single point of contact for all customers issues regarding operational and administrative non-compliance for GWFR Corporate Accounts
    - Ensure and review Customer processes for compliance with customers’ instructions.
    - Provide continuously training to all staff assigned to the customers
    - Deliver the KPIs and reports
    - Update the customer rates offer and support Sales for RFQ
    - Define corrective actions for current operations issues
    - Organize and lead operational business reviews (internal and external)

Formations

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