TOKYO
Summary
☛ Consultant / Private concierge
■ CARREER
• Brand licensing and import business (France - Japan)
• Tour operating and DMC Service: specialized in order made luxury travel (France / Japan)
• Hotel and Restaurant: F&B, Banquet section
• Consulting: Marketing strategy, Event management
• Secretary: Translation/Interpretation/Private Concierge Service
■ DESCRIPTION
I am well organized, multitasking, hardworking with great attention to detail, highly motivated and work well under pressure. I led multicultural teams (French, German, Italian, Japanese) and often travelled in Europe and Japan for negotiation or for attending/escort VIP Service.
■ ACHIEVEMENTS
• Created new brand: market research, creation of new concept, development of products
• Handled customers’ requests and complaints: guest relations by phone, e-mail
• Run marketing and advertising budget and developed tools: web, flyer, trade fair
• Enlarged business network and realized collaboration with partners
• Assured working environment: recruitment, coaching, administration support for foreign workers
• Proposed optimisation and financial solutions: yield management, banking transaction
Mes compétences :
luxe
consulting
luxury
tourisme
international
voyage
asie
Japon
voyage sur mesure