Mes compétences :
Communication
Design
Evénementiel
Marketing
Relations publiques
Entreprises
Apple International Operations
- ITunes Senior Advisor
2011 - maintenantTechnical Senior advisor for iTunes, a media player computer program created by Apple, used for playing, downloading, saving, and organizing digital music and video files on desktop or laptop computers.
- technical support, advise and help advisors from first level to solve customer’s issues
- go-between engineers team, advisors and customers
- investigate on the issue and provide accurate solution
- targets and customer satisfaction focused to protect Apple’s reputation
The Firkin Crane
- Online marketing manager
2011 - maintenantThe Firkin Crane is the home of dance in Cork, the second biggest city in Ireland.The center aims to present the work of professional and emerging as well as local, national and international dance artists, to provide for and enhance the engagement between dance and the general public and finally to offer a venue for the dance community in the south of Ireland.
- responsible for the online marketing strategy
- free reputation tactics: proficient use of the social networks, PR...
- promote the centre and maximise national and international visibility
- graphic design / creative communication support
- mentor for Leonardo Program interns
The Firkin Crane
- Assistant marketing director
2011 - 2011- Artist residency administrator for international dance companies, BLANK CANVAS 2011
- Companies hosting and integration with the national artist community
- Public Relations / press release
- Graphic Design / communication support
EVENTISIMO Destination Management Company
- Assistant Account Manager
2010 - 2010- Analise customer needs, brainstorm ideas, negotiation with partners / suppliers
- Identify sales oportunity for our agency
- Presentation to customer (online) & site inspections before completion of the event
- Planification of the event & cost control
- Freelance staff responsible during the event
- Loyalty strategy to surprise and thanks the customer
- Event post evaluation
