Mes compétences :
ECommerce
SAP SD
Project Management
Microsoft Visio
Microsoft SharePoint
ITIL
Social CRM
Microsoft Outlook tools
Business development
Analyse
Communication
Entreprises
TOTAL MARKETING & SERVICES,
- Consultante
2014 - 2015- Communication developer and process improvement for the IS Direction
- Reliability Manager for all the improvement actions of the projects and incidents in the IS Retail, for the service stations.
Activities :
• Creation and implementation of the Changes and Reliability process
• Follow up of the Reliability Plan and incidents.
• Creation of internal/ external communication campaign.
• Communicate the functional needs, projects of the business clients and manage the priorities.
• Creation of Key Performance Indicators for internal and external use.
• Collaboration in the Proof of concept (POC) for a digital project for the IS service stations.
• Creation of supports and animation of meetings with the business clients.
Total
- Process improvement and Communication Consultant
COURBEVOIE2014 - 2015- Communication developer and process improvement for the IS Direction
- Reliability Manager for all the improvement actions of the projects and incidents in the IS Retail, for the service stations.
Activities :
• Creation and implementation of the Changes and Reliability process
• Follow up of the Reliability Plan and incidents.
• Creation of internal/ external communication campaign.
• Communicate the functional needs, projects of the business clients and manage the priorities.
• Creation of Key Performance Indicators for internal and external use.
• Collaboration in the Proof of concept (POC) for a digital project for the IS service stations.
• Creation of supports and animation of meetings with the business clients.
CASA SAN ANTONIO
- Chargée du développement
2014 - 2014Perform research to generate commercial missions for small and medium Mexican enterprises. Assist Mexican companies in their expansion process, exportation and investment in the American market.
Support American companies in finding potential Mexican suppliers or business partners.
Commercial prospection’s for SMEs in the American and Mexican market.
Benchmark research, monitor competition, market studies in both countries.
CASA SAN ANTONIO
- Business development Junior for international relations
2014 - 2014Commercial prospection’s for SMEs in the American and Mexican market.
Benchmark research, monitor competition, market studies in both countries
RHODIA
- Assistante
Courbevoie2013 - 2013Assistante coordination des ventes à l'export et service Qualité pour GBU P&I.
Coordinatrice des exportations: communication avec des clients internes et externes
Assistante Qualité mondiale: contrôle et supervision de la gestion des non-conformités des clients P&I (polymères et intermédiaires)
Outil MAPPEX pour présenter le processus “order to cash”
Projet: Automatisation de la création des “BSC Key Account performance”, gain de 20heures-homme par mois. Tests, mise en œuvre de l’outil informatique et formation des équipes (France, Brésil, USA)
YURATA
- Chargée de Ventes
2011 - 2012Prospection commerciale pour la vente des produits artisanaux
Création du catalogue pour vente en ligne
Paris2014 - 2015Master International Business and New Communication Technologies
Master 2 Commerce international, projets et nouvelles technologies
- Marketing digital, e-Commerce, stratégie des TI, Gestion des changements et LEAN
Gestion de projets, cours délivrés par le (PMI) Project Management Institute.
- Réalisation d’un Business Plan pour la création d’un point mobile de restauration mexicaine avec une tendance « saine » et des plats innovants (étude de marché, bench
Fédération Internationale De Coaching (ICF) Mexico (Mexico)
Mexico2012 - 2012Niveau Intermediaire de Coaching Organisationnel
