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Ludovic CALVET

Paris

En résumé

As per my past professional experiences, I worked both for Manufacturing and Services Companies. I used to implement quality and performance approaches in line with customer needs. I've been tasked to standardize processes, lead quality and HSE audits, conduct incident investigations and deliver training sessions and specific presentations to different types of audience. I had to manage several IS projects to implement new reporting systems or documentation management systems in order to improve the knowledge management and the peformance level.
Working closely with Sales and Marketing Departments, I'm really customer oriented and I am currently acting as Global Customer Satisfation Manager to implement a new CRM process and to ensure a proper followup of client requests.
I used to manage projects in a multicultural and international environment in different countries.
I'm very interested in any job opportunity which requires somebody rigorous, customer-oriented and innovative with management and good communication skills.

Mes compétences :
Audit
Geophysics
HSE
HSE Management
International
Investigation
Management
Marketing
Microsoft CRM
Oil and gas
Organisation
Performance
pétrole
Petroleum
Prospection
QHSE
Qualité
Quality

Entreprises

  • CGGVERITAS

    Paris maintenant
  • CGG - Deputy Vessel Manager

    Paris 2014 - maintenant
  • CGG - Regional Quality & Performance Manager

    Paris 2013 - 2014
  • Compagnie Générale de Géophysique - Global Customer Satisfacion Manager

    2009 - 2013 From October 2009 Global Customer Saisfaction Manager
    • Customer feedback management (analysis, consolidation) in collaboration with Operations and Sales & Marketing Groups
    • Customer management process review and improvement
    • IS Project Manager for the implementation of a common Marine web portal for employees and customers
    • Consolidation and analysis of internal customer
    feedback
    • Combined audits with Customers



    April 2007 - September 2009 Corporate Project Integration Team – QHSE manager
    • Group Sustainable Development (SD) - QHSE MS design and development vs OSHA / OGP / IAGC / ISO standards further to the merger of CGG and Veritas companies
    • QHSE MS Auditor & Trainer
    • QHSE Support to Project Management (Bid response, HSE plans, project operations’ follow-up, project risk assessment, on-site incident investigations)
    • Participation to transverse projects – IAGC member (http://www.iagc.org)


    July 2005 – March 2007 Eastern Hemisphere Land & Shallow Water QHSE Regional Manager
    • QHSE MS maintenance and performance monitoring vs OGP / IAGC / ISO standards
    • QHSE MS Documentation & Communication Management
    • QHSE MS Auditor & Trainer
    • QHSE Support to Project Management (Bid response, HSE plans, project operations’ follow-up, project risk assessment, on-site incident investigations)
    • Client requirements management (prequalification folder, combine audits...)

    January 2001 – June 2005 Land & Shallow Water SBU Quality Manager & Marketing/Communication Correspondent
    • Set up and maintenance of Quality MS based on ISO9001:2000 standard
    • Quality processes mapping and management
    • Quality auditor & trainer - Creation of training modules and communication media
    • Quality MS Documentation management
    • Set up of performance indicators (Active Strategy System)
    • Quality Support to Project Management (Bid response, Quality plans)
    • Design and maintenance of Land SBU Intranet / QHSE CD
    • Set up of an electronic documentation management system
    • Participation to internal transverse projects (e.g.: cross-functional team workshops)
    • Supervision of 1 quality assistant

    July 2000 – December 2000 Quality supervisor on client-dedicated data management project (England)
    • Data quality control
    • Production follow-up
    • Quality control team coordination
    • Quality control procedures creation and implementation

    October 1997 – June 2000 Field Geophysicist / Seismologist (South America, Africa, Middle East)
    • Seismic data quality control and in field processing
    • Management of QC team
    • Field operations management

Formations

Pas de formation renseignée

Réseau

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