-
Orange - Jordan
- IT Operations Manager at Orange - Jordan; Jordan Telecom
2011 - maintenant
• Responsible for Managing the Mediation/Rating team and Billing Provisioning Team
• Managing the day to day operations to support billing platforms for Mobile, Fixed and Internet.
• Managing the business : proper forecasting, understanding the customer's pain points , sustaining the business , proper follow up and pipeline management
• Monitor the day to day tasks
• Defining the Department objectives, KPIs
• Strategy to achieve and over achieve the defined objectives
• Creating international liaisons and partnerships with the Technology venders
• Provide reading and data for Data warehouse , Wholesale and Billing teams
• Understanding the business imperatives and times
• Business process optimization (knowing the trends and business imperatives)
• Support the deployment of new projects and platforms such as convergent billing
• Goal to achievement in number , growing up revenue while cutting cost
-
Flawless Technologies, Perros-Guirec, France
- Operations Manager (Projects Kuwait City/ Kuwait)
2010 - 2011
- Consultancy in telecom projects
- New Telecom Business Development Management
- Creating and developing new business and services for High Speed Internet via Satellite, Wireless Broadband Solution, and fiber infrastructure
- Defining and implementing the company’s strategy to achieve the results according to the company’s vision
- Creating and developing new business for new IT infrastructure and turnkey solutions
- Launching new line of activities Health Care Communication Systems, Digital Advertizing Services and Interactive Video Solutions
- Managed both Sales and Technical Team
- Leverage the company several resources (technical , marketing , solution specialist , partners)
- Managing the business: proper forecasting, resolve customer's complains.
- Set proper strategies and achieved companies objectives.
- Creating international liaisons and partnerships with the Technology venders
- Eliminating and minimizing competitions.
- Business process optimization (knowing the trends and business imperatives)
- Increased revenue while cutting cost
- Design innovative solutions
- Managed and Developed the Business of Oil and GAZ Sector Accounts
- Remarkable Growth the customer base within the sector ( Developed business in the amount of 16,000,000 USD within 6 months)
-
Alcatel-Lucent, Lannion, France
- Senior Consultant Engineer-Multimedia Video Packet Services and Solutions
2006 - 2010
- Subject Matter Expert: Interactive TV Services with focus on Interactive Mobile TV (Broadcast - Unicast) & DVB systems ‘technology DVB-H/SH, OMA BCAST, IPDC, broadcast equipments, Network Architecture and broadcasting over different network Infrastructures 3G/HSDPA, WiMAX, Terrestrial Broadcasting Networks.
- Product life cycle development and product evolution of Mobile Interactive TV from version 2.0 up to 2.3 for interactive unicast Mobile TV and from 3.0 up to 3.1.2 for Interactive Broadcast Mobile TV.
- Resolve product compatibility of 3GPP , DVB ,ETSI standards
- Design, development and deployment, End to End Network architecture, applications and service levels.
- Technical consulting & on the job training for essential projects
- Software baseline, JBoss middleware, Apache http web server, streamezzo service node & rich media client , sequoia , hibernate and mysql database for multiple applications like interactivity ‘purchase, protection’ and streaming service
- Content Management System and Content Delivery Platform: Middleware adapter modules & developing new services for service provisioning and content management, service access, stream controller ‘ like ESG, EPG aggregators, dispatchers service fragments, stream control and service access’ using JBoss middleware,J2EE, Linux, HTTP, SOAP, XML.
- Mastering IAS 5350 Application Server SCE , Developing Module and Applications using 'standard SIP Servlet 289 and 116 , Proxylets, HTTP Servlet and ALU APIs ', Installation/ Operation/ Administration/ Maintenance, services and networks including C/C++ protocol stack handlers, web servers , SIP , HTTP, SMPP, Raduis…
- IAS based applications PoC ‘push to call ’, MMIM ‘multimedia instant - Operations/ Administration/ Maintenance of Media Resource Function including IMS, NGN, PMLN, PSTN, lawful call interception , and Interactive service including Video and Audio services
- Explaining & writing full details of the system and solution functional
- Develop internationally the skills of both Alcatel-Lucent’s engineer and their clients (Mobile Operators, Consulting Companies, etc) on different novel technologies and products in the area of advanced high speed mobile multimedia networks application focusing on Digital Video Broadcasting Unicast /Muticast/Broadcast, participating in workshops and demos.
- Direct interfacing with the customer’s for customization, 3rd party partners and ALU International teams
-
Orange labs, Lannion, France
- Resea
2006 - 2006
- Designing, Developing and Implementing from scratch the vehicular ad hoc networks Platform
- Linux Based platform capable to interact with other Ad-hoc nodes over WiFi links and GPS devices over Bluetooth for coordinates and localizations
- C/C++ and linux code customization for the MadWiFi driver for WLAN Cards
- Layer 2 traffic sniffing and packet detecting
- RTSP Video Streaming in Broadcast and Unicast modes
- On road experiments including video streaming and taking measurements for different scenarios
- Performance measurements, QoS and link quality
- Published a research paper about the results of the experiments and tests of V2V video transmission using VANET Testbed in VTC 2007 in Ireland.
-
Institute Eurécom, Sophia Antipolis, France
- Research and Development Engineer
2005 - 2006
- Participation in European project WIDENS : Optimization of calculation time and efficiency of MIMO OFDM radio channel simulation for WiFi Card using parallel programming
- Linux OS , Code development in MATLAB , C/C++ code then C/C++ code optimization Intel C/C++ SSE2 SIMD instructions which is widely used in multimedia applications
- Participation in European project DAIDALOS : C/C++ code development and implementation for Developing Radio Resource Management Agent ‘server’ using traffic sniffer and Layer 2 detectors AitTraf and KISMET MGEN and Iperf traffic generators
-
I.T.S (ZAIN-Kuwait) Kuwait City, Kuwait
- Software Engineer in Billing Systems for VAS – Telecom Group
2004 - 2005
• Analyzing and implementing the different modules of Telecom Administration and Billing Software and Mobile Value Added Services (VAS) in the operator’s networks for different mobile operators.
• Responsible for TABS mediation system Backend including events processing & service provisioning.
• Writing up technical documents such as (User Guide, Technical Analysis & Aid, Installation Guide, Training Courses, Bug Fixing and Reporting).
• Mobile Communications Trainee Engineer at Radio Planning Sub-Department GSM/GPRS radio network optimization.
• Network operation & management using Motorola NMS, Nokia OMC, Solaris, UNIX, Shell
