Malika BENGOUA

En résumé

Entreprises

• Swarovski - Lichtenstein - Sales business support

  2014 - maintenant

• Assidu - Australia - Sales Business Development

  2013 - 2014 * Market research to identify prospective retailers ;
  * Liaise terms with new retailers ;
  * Contribute to the development of a suitable distribution strategy ;
  * Organise and participate in the promotion of Assidu's products: supporter of French Film Festival 2014 in Australia. ;
  * Present and sell company products to retailers ;
  * Prepare proposals, quotes and negotiate retailer agreements ;
  * Maintain professional long term relationships with retailers ;
  * Deal with retailer enquiries and resolve complaints ;
  * Develop and update knowledge of Assidu's range of products ;
  * Report weekly to the owners of the company
  * Regularly visit retailers

• Promattex International-Paris - Export Sales Manager

  2010 - 2013 * Prospected new customers in several markets (US, Canada, 54 countries in Africa, 6 French overseas territories )
  * Developed existing customers and maintained strong customer relationships (sales up to EUR 650,000 - 7 distributors and 300 end-users).
  * I was in charge of the sales revenue of the assigned territory, to meet and exceed annual sales targets set by the company (+31% compared to 2012) ;
  * Prepared quotations and carried-out commercial negotiation with both end-users and distributors.
  * Tracked and reported competitive distribution, pricing and promotion on a regular basis.
  * Led customer communication and problem solving in coordination with other departments.

• Lactalis International-Paris - Customer representative

  2007 - 2010 * Daily communications with Clients via phone and email ;
  * Sales activities for existing accounts i.e. ensured that Clients were kept informed of stock shortfalls or time frames for shipment of goods, contacted via phone and email to potential new Clients. ;
  * Fulfilled customer expectations. ;
  * Entered customer orders into the internal system. ;
  * Completed spread sheets to identify stock movement. ;
  * Prepared quotations
  * Sent out samples ;
  * Ensured precise and timely administrative completion of transport orders. ;
  * Handled and dealt with Invoices and Credit notes. ;
  * Produced all required paperwork and shipping documentation for export orders (i.e. delivery notes/letters of credit /certificate of origin/bill of lading). ;
  * Planned transportation by Sea, Road or Air. ;
  * Dealt with queries from Freight Forwarders regarding shipment of goods (SDV,GEODIS, DHL,UPS,LOGFRET,HBI) ;
  * Completed reports - data analysis. ;
  * Built strong internal and external business relationships. ;

• Sheraton Hotel-Paris - Sales / Event Coordinator

  2006 - 2006 * Maximized revenues through inbound sales activity to increase hotel usage within conference facilities & sale of rooms. ;
  * Identified new contacts/developed sales leads. ;
  * Handled and answered client and hotel enquiries within 24 hours. ;
  * Handled client contracts and invoices. ;
  * Carried out all administration duties associated with the Sales department. ;
  * Prepared for and attended client events. ;
  * Prepared for and attended market related exhibitions, industry association meetings and trade shows. ;

Formations

• Universidad De Palermo (Buenos Aires)

  Buenos Aires 2005 - 2005 Universidad de Palermo Buenos-Aires, International Business.

• ESCI

  Fontainebleau 2003 - 2006 Post-Graduate Degree
  
  Specialized in Project Management and Consultancy Project

• University Of Toulouse 1 Capitole

  Toulouse 2001 - 2003 DEUG Sciences Economiques et gestion

Réseau

• Abderahim BOULAL

• Alain THOUVENIN

• Artur DE FREITAS RIBEIRO

• Bilel BEN SALEM

• Franck MORELLE

• Jonathan GALLO

• La Sacoche POUR L'EMPLOI

• Olivier LUISETTI

• Xavier DUPONT