-
Philips
- Field Support Engineer
Suresnes
2018 - maintenant
•Assist in service repair, preventative maintenance, field change orders of MRI systems.
•Identification and resolution of customer issues, providing the customer with the appropriate communication and involving appropriate Service and Sales Personnel
-
Optel Vision
- Field Service Technician Europe
2016 - 2018
Responsible for installation of systems, systems performance testing, and training to customers and documentation required to ensuring a quality solution is delivered.
-Install systems at Customer facility, which includes Mechanical, Optics, Electrical and Software start-up and tuning.
-Conduct system performance testing.
-Provide system training to customers.
-Provide service on systems to determine nature and scope of a situation and take corrective action.
-Fill out required documentation about installation or service.
-Participate on engineering and/or sale visits.
-Promote and sell company products.
-
LOCATION Systech
- Field Service Engineer
2013 - 2015
Project: Vision Systems for the Pharmaceutical companies
Description:
* ;
* Providing on-site start-up support for software and equipment, in addition to technical assistance to help troubleshoot and repair equipment. ;
* Installing new or modified equipment at customer's facility to ensure full functionality according to specifications, including electrical testing and optical set up.
* Coordinating problem resolution with engineering, customer support, and other personnel to expedite repairs.
* Actively participating in project team meetings and conversations with Customers, to actively communicate the technical deliverables for projects. Gain the customers' trust through open and transparent discussion and engineering documentation.
* Coordinating engineering documentation, such as Interface Guides, Electrical schematics, Standard product drawings, Detailed Design specifications, and assist/peer review Validation protocols.
* Supporting project through all project phases. ;
* Developing and mentoring team members on technical issues ;
-
LOCATION ASHBY
- Field Service Engineer
2011 - 2013
Project: Maintenance and Repair of Camera Gamma for Nuclear Medicine
Description: Maintenance, Service & Repair of Gamma Cameras.
-
LOCATION ASHBY
- Field Service Engineer
2011 - 2013
Project: Maintenance and Repair of Camera Gamma for Nuclear Medicine
Description: Maintenance, Service & Repair of Gamma Cameras.
-
Optech
- Field Service Test Technologist
2011 - 2012
Maintenance et dépannage des ALTM (Airborne Laser Terrain Mapping)
-
Optech
- Field Service Test Technologist
2010 - 2011
Function: Field Service Test Technologiste
Project: Airborne Laser Terrain Mapping (ALTM)
Description: Maintenance, Service & Repair of ALTM in Europe.
-
Optech
- Field Service Test Technologist
2010 - 2011
Function: Field Service Test Technologiste
Project: Airborne Laser Terrain Mapping (ALTM)
Description: Maintenance, Service & Repair of ALTM in Europe.
-
innovative technologies
- RF Service Technician
2009 - 2010
COMPANY NAME - LOCATION SEE TELECOM-Brain l'Alleud
Description: See Telecom is supplier of innovative technologies and solutions for communications providers around the globe.
Using technically-advanced Radio Frequency and fibre optic technologies, mobile operators, fixed and cable networks can deliver leading-edge services. These range from UMTS, high-speed Internet access, and telephony, through digital video and HDTV, to video and audio streaming and video-on-demand (VOD).
Role/Responsibilities:
* Perform Factory Integration Tests (FIT) and Factory Acceptance Test (FAT) with new equipment prior to customer delivery.
* Test and calibration of RF Equipment. ;
* Installation, Maintenance & Trouble-shooting customer equipment.
Technical Environment:
Windows, RF & Optical equipment, measuring equipment (Power Meter & Spectrum Analyzer).
-
innovative technologies
- RF Service Technician
2009 - 2010
COMPANY NAME - LOCATION SEE TELECOM-Brain l'Alleud
Description: See Telecom is supplier of innovative technologies and solutions for communications providers around the globe.
Using technically-advanced Radio Frequency and fibre optic technologies, mobile operators, fixed and cable networks can deliver leading-edge services. These range from UMTS, high-speed Internet access, and telephony, through digital video and HDTV, to video and audio streaming and video-on-demand (VOD).
Role/Responsibilities:
* Perform Factory Integration Tests (FIT) and Factory Acceptance Test (FAT) with new equipment prior to customer delivery.
* Test and calibration of RF Equipment. ;
* Installation, Maintenance & Trouble-shooting customer equipment.
Technical Environment:
Windows, RF & Optical equipment, measuring equipment (Power Meter & Spectrum Analyzer).
-
SEE Telecom
- RF Technician
Braine-l'Alleud
2009 - 2010
• Perform Factory Integration Tests (FIT) and Factory Acceptance Test (FAT) with new equipment prior to customer delivery.
• Test and calibration of RF Equipment.
• Installation, Maintenance & Trouble-shooting customer equipment.
-
Thales Alenia Space
- NOC Engineer
TOULOUSE
2008 - 2009
• Resolve problems on SDH & DWDM network
• Perform Trouble Ticket Entry and Administration as a result of diagnostics with adequate and timely updates.
• Interact with other Engineers, Vendors, and Customer Care Agents to resolve issues
• Escalate troubles to vendors/service providers when appropriate
• Create small Technical Notes and/or procedures for the SDH and DWDM equipment
-
LOCATION Qualitrol
- Project Manager & Field Service Supervisor
2007 - 2009
Description: Data Fault Recorders providing a powerful platform for the acquisition, analysis and reporting of data from power system substations
Role/Responsibilities: Field Service Activities planning & Project Management in Dubai
Technical Environment : Windows XP, PowerPoint, Excel, MS Outlook.
-
LOCATION Qualitrol
- Project Manager & Field Service Supervisor
2007 - 2009
Description: Data Fault Recorders providing a powerful platform for the acquisition, analysis and reporting of data from power system substations
Role/Responsibilities: Field Service Activities planning & Project Management in Dubai
Technical Environment : Windows XP, PowerPoint, Excel, MS Outlook.
-
Qualitrol
- Project Manager
2007 - 2008
Function: Project Manager & Field Service Supervisor
Project :Electrical Sector
Description: Data Fault Recorders providing a powerful platform for the acquisition, analysis and reporting of data from power system substations
Role/Responsibilities:: Field Service Activities planning & Project Management in Dubai
-
LOCATION Asymtek
- Application & Field Service Engineer
2006 - 2007
Description: Asymtek supplies automated fluid dispensing systems that are backed by a global support network. These include semiconductor packaging, printed circuit board assembly, flat panel display assembly, electronic component assembly, medical/biotech product assembly, and other precision assembly processes.
Role/Responsibilities:
* Installation, maintenance & calibration of dispensing machines for the microelectronics industry.
* Supporting engineering activities such as design, test, check-out, modification, fabrication, and assembly of prototype electro-mechanical systems, experimental design circuitry, or specialized test equipment.
* Working from schematics, diagrams, written and verbal descriptions, layouts or defined plans to perform testing, checkout, and trouble shooting functions.
* Conducting engineering tests and detailed experimental testing to collect design data or assist in research work.
* Performs operational test and fault isolation on systems and equipment. Assists in determining methods or actions to remedy malfunctions.
* Assisting in design, construction, test, and check-out of test equipment.
* Using manufacturing, test, development or diagnostic equipment, including, but not limited to, test programs oscilloscopes, signal generators, and specialized test apparatus. Providing trade show and sales presentation support.
Technical Environment : Windows XP, CRM Salesforce, MS Access.
-
LOCATION Asymtek
- Application & Field Service Engineer
2006 - 2007
Description: Asymtek supplies automated fluid dispensing systems that are backed by a global support network. These include semiconductor packaging, printed circuit board assembly, flat panel display assembly, electronic component assembly, medical/biotech product assembly, and other precision assembly processes.
Role/Responsibilities:
* Installation, maintenance & calibration of dispensing machines for the microelectronics industry.
* Supporting engineering activities such as design, test, check-out, modification, fabrication, and assembly of prototype electro-mechanical systems, experimental design circuitry, or specialized test equipment.
* Working from schematics, diagrams, written and verbal descriptions, layouts or defined plans to perform testing, checkout, and trouble shooting functions.
* Conducting engineering tests and detailed experimental testing to collect design data or assist in research work.
* Performs operational test and fault isolation on systems and equipment. Assists in determining methods or actions to remedy malfunctions.
* Assisting in design, construction, test, and check-out of test equipment.
* Using manufacturing, test, development or diagnostic equipment, including, but not limited to, test programs oscilloscopes, signal generators, and specialized test apparatus. Providing trade show and sales presentation support.
Technical Environment : Windows XP, CRM Salesforce, MS Access.
-
Asymtek
- Application Field Service Engineer
2006 - 2007
Function: Application & Field Service Engineer
Project :Microelectronics Industry
Description: Asymtek supplies automated fluid dispensing systems that are backed by a global support network. These include semiconductor packaging, printed circuit board assembly, flat panel display assembly, electronic component assembly, medical/biotech product assembly, and other precision assembly processes.
Role/Responsibilities;:
• Installation, maintenance of dispensing machines for the microelectronics industry.
• Supporting engineering activities such as design, test, check-out, modification, fabrication, and assembly of prototype electro-mechanical systems, experimental design circuitry, or specialized test equipment.
• Working from schematics, diagrams, written and verbal descriptions, layouts or defined plans to perform testing, checkout, and trouble shooting functions.
• Conducting engineering tests and detailed experimental testing to collect design data or assist in research work.
• Performs operational test and fault isolation on systems and equipment. Assists in determining methods or actions to remedy malfunctions.
• Assisting in design, construction, test, and check-out of test equipment.
• Using manufacturing, test, development or diagnostic equipment, including, but not limited to, test programs oscilloscopes, signal generators, and specialized test apparatus. May provide trade show and sales presentation support.
-
BT Global Services
- NCC Front Office Technician
Puteaux
2002 - 2005
Function: NCC Front Office Technician/NOC Engineer
Project: Telecom Company
Description: Global Service provider helping multi-site organisations master the complexity of business communication
Role/Responsibilities:
• Maintain a high level of knowledge for all products, services and equipment related to network management of a global nature
• Resolve complex network, ATM, Frame Relay, Optical Technology, IP –MPLS networks etc
• Perform Trouble Ticket Entry and Administration as a result of diagnostics with adequate and timely updates.
• Perform troubleshooting and isolating of problem(s) on the backbone network
• Resolving routine trouble tickets
• Interact with other Engineers, Vendors, and Customer Care Agents to resolve issues
• Escalate troubles to vendors/service providers when appropriate
• Adhere to proper escalation procedures
• Ability to understand the big picture and perform network impact assessment
-
Worldcom
- Data & Transmission Technician
2000 - 2001
Function: Data & Transmission Technician
Project: Telecom Company
Description: Global Service provider helping multi-site organisations master the complexity of business communication
Role/Responsibilities:
• Analyse and solve technical problems related to commissioning, installation, repair and testing equipment and circuits.
• Perform the installation of circuit bearers on the backbone networks.
• Use of F&E database collect all the necessary information to perform the installations
• Repair & Maintenance interventions on site for data & transmission equipment
• Use the trouble ticket system to collect all the necessary information to perform trouble shooting.
•
Technical Environment : Windows, Alcatel 1630SX, Nortel TN4Xe, Principles of Telecom; Testing Equipment, SDH/PDH Principles. F&E Database.
-
Worldcom
- Data Transmission Technician & NOC Engineer
1999 - 2006
I have worked in the telecom industry as a Data Transmission Technician and NOC Engineer mainly on the supervision of SDH equipment
-
Worldcom
- Data Transmission Technician & NOC Engineer
1999 - 2006
I have worked in the telecom industry as a Data Transmission Technician and NOC Engineer mainly on the supervision of SDH equipment
-
BEA Sensors Ltd
- Function Quality Assurance Electronic Technician
1992 - 1999
Project: Electronic firm
Description: Developing safe, reliable and energy efficient sensor solutions across the automatic doors market and into future markets.
-
BEA Sensors Ltd
- Function Quality Assurance Electronic Technician
1992 - 1999
Project: Electronic firm
Description: Developing safe, reliable and energy efficient sensor solutions across the automatic doors market and into future markets.
-
BEA Ltd
- Electronics Technician
1992 - 1999
Function Quality Assurance Electronic Technician
Project: Electronic firm
Description: Developing safe, reliable and energy efficient sensor solutions across the automatic doors market and into future markets.
Role/Responsibilities:
• Assemble prototypes bring these in operation and do the debugging.
• Solder prototypes using SMD components.
• Thoroughly test these prototypes and do fault detection.
• Improve testing procedures & tools in collaboration with R&D
• Field Service and Repair of Infrared and Microwave Movement Detectors.
• Maintenance of all the Testing Equipment.
• Quality Control and Assistance to the Production Line.
• Development Assistance in the implementation of test procedures for improving the efficiency & viability.
Technical Environment : Windows, OS2, C language,
-
Foss Ireland Ltd
- Electronics Technician
1989 - 1992
Function: Workshop Electronic Technician
Project: Electronic firm
Description: It provides and supports dedicated, rapid and accurate analytical solutions, which analyse and control the quality and production of agricultural, food, pharmaceutical and chemical products, to the enhancement of our customers’ business.
Role/Responsibilities:
• Pre-delivery Inspection
• Repair & Maintenance of electronic lab equipment ( Weighing Scales, PH meters, Digital Pumps, etc)
• Development assistance in the implementation of test procedures
• Helpdesk & Planning
Technical Environment : Windows, DOS
-
Foss Ireland Ltd
- Workshop Electronic Technician
1988 - 1992
Project: Electronic firm
Description: It provides and supports dedicated, rapid and accurate analytical solutions, which analyse and control the quality and production of agricultural, food, pharmaceutical and chemical products, to the enhancement of our customers' business.
Role/Responsibilities:
* Pre-delivery Inspection ;
* Repair, Calibration & Maintenance of electronic lab equipment ( Weighing Scales, PH meters, Digital Pumps, etc)
* Development assistance in the implementation of test procedures
* Helpdesk & Planning
Technical Environment : Windows, DOS
EDUCATION & TRAININGS (certification ...)
-
Foss Ireland Ltd
- Workshop Electronic Technician
1988 - 1992
Project: Electronic firm
Description: It provides and supports dedicated, rapid and accurate analytical solutions, which analyse and control the quality and production of agricultural, food, pharmaceutical and chemical products, to the enhancement of our customers' business.
Role/Responsibilities:
* Pre-delivery Inspection ;
* Repair, Calibration & Maintenance of electronic lab equipment ( Weighing Scales, PH meters, Digital Pumps, etc)
* Development assistance in the implementation of test procedures
* Helpdesk & Planning
Technical Environment : Windows, DOS
EDUCATION & TRAININGS (certification ...)
