Mardem LIMA

En résumé

Entreprises

• Embraer Europe - Head of IT

  2001 - 2007 Embraer Europe, located in Villepinte, France, is the European Office of Embraer Empresa Brasileira de Aeronautica Ltda. This office is responsible for Aircraft Sales, Marketing and Customer Services for Europe, Meddle East and Africa.
  Expatriated from the main office in Brazil, I am the Head of IT for Embraer Europe. At present, my role is notably comprised of: Managing a team of ten employees including subcontractors and related budget; Leading projects in Information Systems, Network, Telephony and Help Desk; Keeping infrastructure up and running, effectively updating the park, testing and certifying new tools for deployment; Respecting corporate solutions (SAP and of other corporate systems).
  
  Some of the key projects in this function:
  - DRP Disaster Recovery Plan (in course)
  - SAP Migration from 4.0 to 4.7 (2006)
  - Setup of a new site for 300 users;
  - Telephony over IP Cisco – (2005/2006)
  - Implementation of “scheduled” park renewal (2003/2006)
  - SOX compliance process

• Embraer Aviation Europe - Head of IT

  Villepinte 2001 - 2008 My role was notably comprised of:
  • Managing teams including subcontractors and related budget
  • Leading projects in Information Systems, Network and Telephony
  • Keeping infrastructure up and running
  • Respecting corporate solutions (SAP and of others)
  
  Key projects:
  • DRP Disaster Recovery Plan
  • SAP Migration from 4.0 to 4.7
  • Setup of a new site for 300 users; WiFi, ToIP Cisco
  • Implementation of “scheduled” park renewal
  • SOX compliance process

• Embraer - IT Manager

  Villepinte 1999 - 2001 My main responsibilities were:
  • Administering user support and information security teams
  • Managing related budgets
  • Providing IT support in USA, France and Australia
  • Renewing and controlling the park (hardware and software)
  • Managing suppliers and third party contracts
  • Defining and maintaining standards, policies and blueprints
  • Identifying and reporting vulnerabilities
  • Testing and certifying new office automation tools
  
  Key projects:
  • Outsourcing the Help Desk operation
  • Migration of the messaging system
  • Implementation of SAP R3 4.0 (user support)
  • Microsoft Office and Windows upgrade for the entire park

• EDS Brazil - Customer Support

  1993 - 1999 As the Customer Support at EDS, I was in charge of the Customer Support for EDS Latin America and customers such as General Motors Bank in São Paulo. I’ve got started at EDS as a trainee and then project leader before become Customer Support.

Formations

• Essec

  Paris La Défense 2006 - 2007 Executive MBA
  
  Promo WE2007

• Universidade São Judas Tadeu

  1990 - 1993 Information Technology

Réseau

• Anatolie FORT

• Cedric GENEVAISE

• Christophe PERROT

• Isabella KOLLMANN

• Mathilde VINCENS BOUGUEREAU

• Raoul FERNANDES

• Raquel BUSNELLO

• Sébastien GUERRY