Mes compétences :
DIRECTOR
DSI
Information Systems
Information Technology
Informatique
IT Manager
Manager
Responsable informatique
Systèmes d'Information
Technology
Entreprises
Embraer Europe
- Head of IT
2001 - 2007Embraer Europe, located in Villepinte, France, is the European Office of Embraer Empresa Brasileira de Aeronautica Ltda. This office is responsible for Aircraft Sales, Marketing and Customer Services for Europe, Meddle East and Africa.
Expatriated from the main office in Brazil, I am the Head of IT for Embraer Europe. At present, my role is notably comprised of: Managing a team of ten employees including subcontractors and related budget; Leading projects in Information Systems, Network, Telephony and Help Desk; Keeping infrastructure up and running, effectively updating the park, testing and certifying new tools for deployment; Respecting corporate solutions (SAP and of other corporate systems).
Some of the key projects in this function:
- DRP Disaster Recovery Plan (in course)
- SAP Migration from 4.0 to 4.7 (2006)
- Setup of a new site for 300 users;
- Telephony over IP Cisco – (2005/2006)
- Implementation of “scheduled” park renewal (2003/2006)
- SOX compliance process
Embraer Aviation Europe
- Head of IT
Villepinte2001 - 2008My role was notably comprised of:
• Managing teams including subcontractors and related budget
• Leading projects in Information Systems, Network and Telephony
• Keeping infrastructure up and running
• Respecting corporate solutions (SAP and of others)
Key projects:
• DRP Disaster Recovery Plan
• SAP Migration from 4.0 to 4.7
• Setup of a new site for 300 users; WiFi, ToIP Cisco
• Implementation of “scheduled” park renewal
• SOX compliance process
Embraer
- IT Manager
Villepinte1999 - 2001My main responsibilities were:
• Administering user support and information security teams
• Managing related budgets
• Providing IT support in USA, France and Australia
• Renewing and controlling the park (hardware and software)
• Managing suppliers and third party contracts
• Defining and maintaining standards, policies and blueprints
• Identifying and reporting vulnerabilities
• Testing and certifying new office automation tools
Key projects:
• Outsourcing the Help Desk operation
• Migration of the messaging system
• Implementation of SAP R3 4.0 (user support)
• Microsoft Office and Windows upgrade for the entire park
EDS Brazil
- Customer Support
1993 - 1999As the Customer Support at EDS, I was in charge of the Customer Support for EDS Latin America and customers such as General Motors Bank in São Paulo. I’ve got started at EDS as a trainee and then project leader before become Customer Support.
