Blagnac2010 - 2012Manage A/L repair requests out of the GMA scope
Create and sustain good working relationships with customers
Analysing customers needs and providing visibility and feedback to the various stakeholders
Dashboard Creation, Follow Up & Population.
Implementation of Process.
Implementation of KPI Catalogue
Airbus
- PERSONAL ASSISTANT
Blagnac 2004 - 2008Manage multi-cultural aspects (language, processes, practices and ways of working) also working within cross-functional (Logistics, Procurement, IS & Service Providers) and cross-national projects.
Create and sustain good working relationships with all functions, customers within Airbus industry and the Service providers.
Push towards best practices and harmonization of processes and methodologies, taking into account business constraints and process maturity.
Ensure and organise the communication flow regarding project & deployment activities between the project core team, Function & local “customers”.
Establishing Team meetings & contributing to various communication publications.
Diary management of executive team.
Produce agendas, relevant materials for meetings and takes minutes.
Arranging meetings using conference facilities with multiple participants.
Arrange travel and manage expenses.
Working with the Executive Team where a high level of confidentiality must be maintained at all times.
Good knowledge of Airbus and Partner companies' processes and organizations
ABX LOGISTICS
- ASSISTANT TO SALES DEPARTEMENT
1998 - 2003Accountable for tracking prospective customers.
Collation of proposal dossiers (customers performance, market research analysis)
Tracking logistical flows. Focal point to major customers.
Analyzing measuring sales performance.
Providing visibility and feedback of performance to corporate level.
Administrative work (conference, diners, meetings).
