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Marion TIRAVY

METZ

En résumé

Mes compétences :
Windows
MS Project …
Mac OSX
Word Excel Access Publisher PowerPoint

Entreprises

  • ArcelorMittal - Customer Service Manager - Industry / Non Prime

    2016 - maintenant
  • ArcelorMittal - Customer Service Support

    2014 - 2016 - Progrès continu : rédaction et implémentation de nouveaux standards et modes opératoires, réalisation d’audits de procédures

    - Gestion de projets : pilotage des actions de progrès moyen terme du service client et de la gestion des commandes en collaboration avec les services d’expéditions et de gestion de production

    - Key User des systèmes d’informations : mise en place de formations, lien avec les équipes IT, demandes d’évolutions et de fiabilisation des systèmes, rédaction de cahiers des charges

    - Support opérationnel : gestion des urgences clients et des dépannages
  • Auchan - Chargée de Planification

    Villeneuve-d'Ascq 2013 - 2014 - Follow-up on working hours, working hours adjustments considering commercial activities, meetings and feedbacks with department managers

    - Establishing productivity targets, weekly needs in terms of working hours, feedbacks on quantitative and qualitative results for each department, forecasting for the following month

    - Training given on the schedules’ input using Tempo RH - HR data entry linked with working hours (additional clause in contracts, vacations, ...)

    - Preparation of 2014 objectives (structure, calendar changes, commercial activities, ...)

    - Various tasks within the recruitment team (placements tests organization, recruitment events, interviews...)
  • Huxley Associates - Assistant Headhunter

    Courbevoie 2013 - 2013 Assistant Headhunter:

    - Sourcing candidates for consultants in insurance, accounting, tax, legal and finance teams
    - Candidates meetings
    - Needs qualifications
    - Finding the right candidate for the right job opportunity

    Interns Manager:

    - Managing a team up to 5 interns
    - Elaboration of the daily planning
    - Follow-up on their projects
    - In charge of the interns recruitment process from A to Z (CVs screening, phone interviews, face to face interviews, recruiting, follow-up with internship agreements)

    HR Projects:

    - Relationships development with different schools and universities (France/Lux/Belgium/Germany/USA...)
    - Development of the HR Intranet page (process and documents optimisation)
    - Marketing: brochures, guides and articles writing for new joiners, interns and consultants
  • Alice Délice Nancy - Conseillère de vente

    2012 - 2012
  • Polyclinique de Gentilly - Master Thesis

    2012 - 2012 Optimization of Nurses’ Scheduling Management and Impact on the OR schedule in the Surgical Unit
  • Walt Disney World - Merchandising

    Paris 2010 - 2010
  • Go Sport - Vendeuse

    Sassenage 2009 - 2009
  • Banque de France - Stagiaire

    Paris 2009 - 2009

Formations

  • maintenant
  • Georg-August-Universität Göttingen (Göttingen)

    Göttingen 2010 - 2011 Wirtschaftswissenschaft

    Erasmus
  • IESEG, School Of Management

    Lille 2008 - 2013 Master

    Master in Operations Management and Human Resources

Réseau

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