Marlène DE OLIVEIRA

En résumé

Entreprises

• Cnam des Alpes et Sud - Responsable Conseil et Developpement

  2018 - maintenant

• Reynolds&Reynolds - Consultante Formatrice

  2015 - maintenant

• GEODIS BM - MASTER DATA MANAGER

  Levallois-Perret 2013 - 2014 Business data that includes customers, suppliers, carriers, employees, and which is used across multiples systems, applications. Manager of the team in charge of the database update, my main objective is to ensure the reliability of the information by being the internal users’ main contact, and to develop the database in coordination with the IT department.
  In addition, I am also in charge of the customers risk cover in coordination with the credit manager.

• TIVOLY - EXPORT SALES ASSISTANT

  2012 - 2013 Zones: Spain, Portugal, French overseas departments and territories, Greece, Cyprus.
  Follow-up of customers’ orders, deliveries, payments and litigations.
  Coordination of sales information flows between agents and internal services.

• GEODIS BM - MASTER DATA ASSISTANT

  Levallois-Perret 2011 - 2012 European data base input and update (customers, suppliers, employees).
  Mailing, users’ support, drafting procedures.

• ALSTOM GRID - E-LEARNING SUPERVISOR

  2011 - 2011 Evaluation of each participant skills regarding electricity transport, setting up of individual training programs in accordance with their needs.
  Distance follow-up (on-line), answering trainees questions, tracking connections, and final evaluation in coordination with a technical engineer.

• BNP PARIBAS SECURITIES SERVICES - Paris - OPCVM ACCOUNT MANAGER

  2008 - 2010 International clients – institutional investors and financial intermediaries.
  Processing of subscription and redemption orders for clients
  Answering clients requests and follow-up of relationship, payment delays, litigations…

• Infomedia Europe Ltd - Cambourne, UK - Mission à Madrid - TRAINING OFFICER

  2008 - 2008 Assignment at the headquarters in Madrid
  Customer’s support following the setting up of a new parts selling software by Infomedia Ltd : MICROCAT
  Training of the new users – 250 participants – Workshop Managers.

• OSTRAL PTY LTD - Narrabeen, Australia - SALES PERSON - Spanish Market

  2007 - 2007 Sales objectives on the Spanish market of the new parts-selling software MICROCAT.
  Market research, follow-up customers’ relationship with partners, price negotiation, customer satisfaction survey, (correspondence in French, English and Spanish).
  

Formations

• Universidad De Alicante (Alicante)

  Alicante 2004 - 2005 Licence
  
  Programme ERASMUS

• Université Chambéry Savoie

  Jacob Bellecombette 2002 - 2007 MASTER - Négociation Interculturelle

Réseau

• Arnaud COURTOIS

• Bertrand DELOR

• David GUIMARD

• Emmanuel LAPORTE LIVENAIS

• Fabrice FOUDON

• Nicolas KLEIN

• Séverine TOSI

• Stéphane GASNAULT

• William COIGNARD PRO