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Marta MARINI

Villers-Cotterets

En résumé

I am Marta, I am 27 years old.
I have a sunny disposition, I like to be together with people and create unity and group.
I use to face challenges with determination, precision and sense of responsibility. I am curious and I am always looking forward to learn somerhing new; for this reason I am available to move.
Due to my studies I have legal competences, research and evaluation capacities; thanks to my working experience I acquired analytical and organizational skills with reporting capacity.
I prefer to spend my spare time with my dears, doing outdoor activities. I like art, travel, music (I used to play the piano and sing in a choir). Every year I co-organize the village festival and help administrate a stand.

Mes compétences :
Aptitudes relationnelles
Détermination
Proactivité
Communication
Organisation
Problem solving
Norme ISO 9001
Risk Assessment
Risk Management
Internal Audit
Data Entry
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
Diplomatie
Analyse de données
Marketing
Gestion de projet
Enquètes de satisfaction

Entreprises

  • Volkswagen Group Italia S.p.A. - Qualitative analysis/Customer Satisfaction specialist ŠKODA Aftersales

    Villers-Cotterets 2015 - maintenant • Quality: Customer Satisfaction’s data monitoring and analysis; projects and actions implementation
    • Project responsible “Quick Feedback ŠKODA”: creation of a web portal to manage sending satisfaction survey questionnaire to the Customers, monitoring of results, training to the Network of authorized Service Partners
    • Events: organization of training and incentive events for the Network
    • Business: Aftersales business data analysis; network performance monitoring; commercial actions
    • Marketing support: communication and product (adaptation portal e-shop for Original Accessories)

  • Volkswagen Group Italia S.p.A. - Internal Auditing and Corporate Compliance specialist

    Villers-Cotterets 2014 - 2014 • Internal Auditing: audits to verify compliance with corporate regulations; follow-up of corrective measures
    • Risk Management: risk assessment and effectiveness phase, relations with Headquarter (AUDI AG), data management, data entry
    • Compliance: preparation of company regulations to transpose Headquarter’s directives internally; updating corporate training course about the law D. Lgs. 231/01

  • Volkswagen Group Italia S.p.A. - Stage Corporate Compliance

    Villers-Cotterets 2013 - 2014 • Risk Management
    • Internal Auditing
    • Quality (ISO 9001)
    • Compliance

  • Università degli studi di Verona - Tutor

    2011 - 2012 Tutorat d'accueil et d'orientation pour les étudiants (Faculté de droit),
    Accueil et aide aux étudiants; informations sur la formation et les differents services offerts par la Faculté.

Formations

  • Université Paris X Nanterre

    Paris 2010 - 2011 ERASMUS

    Cours de M1: droit international, droit romain, philosophie du droit,
    Cours de langue: français

  • Università Degli Studi Di VERONA

    Verona 2007 - 2013 Master 2 en droit

    Master 2 en droit (Laurea magistrale in giurisprudenza) Faculté de droit.
    Cours d'études en droit général (droit italien)
    Mention 101/110

  • Liceo Classico Don Nicola Mazza (Verona)

    Verona 2002 - 2007 Bac L

    Études centré sur le latin et le grec, la literature, l'histoire de l'art, l'histoire et la philosophie
    Mention: 98/100.

Réseau

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