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Mathieu CANICIO

TOKYO

En résumé

Experienced small company manager with generalist background in small and medium sized businesses information system projects looking for challenging and thrilling environment following recent settlement in Japan. Co-founded and ran two IT service companies in France for 10 years. Conducted thousands of helpdesk meetings in the early years then supervised a 3 person helpdesk cell. Co-administrated three companies on a daily basis. Japanese spousal visa - permitted to work in Japan with no restrictions. Japanese level: business (around JLPT N2).

Mes compétences :
Quick leaner
Highly organized
Resilient to stress
Lot of common sense
Fast thinker

Entreprises

  • NBG Informatique - Co-founder

    2014 - 2015 Phase 3/ Stepping aside
    As I intensified my trips to Japan and as my technicians team became more and more autonomous, the challenge was to find a way to be able to remotely face any problem and to keep my team motivated while improving their operational skills. It was also a good opportunity for me to fight my micromanaging style and to learn to delegate more and with more efficiency.
     Developed the operational dashboard of and redefined our ERP to get real time statistics on the activity.
     Focused on cost killing strategies to improve the marge efficiency.
     Introduced collaborating project tool which allowed more flexible and smooth remote supervision.
     Analyzed weekly reports and updated directives accordingly.
     Monitored achievement of tasks with a sharp focus on processes betterment.

  • NBG Informatique - Co-founder

    2011 - 2013 Phase 2/ HR and bigger projects
    Due to growing business, recruited and trained a team of 3 technicians whose primary mission was to execute insite and remote helpedesk with individuals and smbs.
     Drafted exhaustive process bibles and problems solving decision trees to aid trainees in learning new skills quickly.
     Implemented Role-playing games and shadow training for new trainees.
     Introduced new management tools for software development project and briefs design (Microsoft project and Gantt Charts, Mind mapping and flowcharts).
     Oversaw all relations with IT providers for ourselves and major clients (ISP’s, servers, cloud, retail, etc…).
     Restructured the BtoB services to provide and focus on end to end infrastructure solutions, relied on ITIL concept to articulate long term partnerships with our main clients.
     Boosted sales for individuals with affiliation programs, couponing and recurring systems, referral programs, seasonal offers.

  • NBG Informatique - Co-founder

    2006 - 2010 Launched two IT services companies and developed them for 10 years with an annual 10% growth (BtoC: around 2000 clients; BtoB: 300 clients, mostly small and medium sized businesses).
    Analyzed the needs (hardware and software) of hundreds of clients, provided quotations and design briefs covering major operations (like upgrading the information system of a factory, deploying a LAN and wireless network for a school, selling tailor-made crm and erp), then allocated the relevant resources and answering the client’s ongoing needs.
    Phase 1/ Acquiring skills and maturing
    As we were neophytes both in the IT field and in running a company, we had to acquire a huge amount of skills in a very broad range of sectors. While this period was paved with errors, it also strengthened my self-sufficiency, spurred my passion for self-improvement and allowed myself to become a highly organized and multitasker and “jack-of-all-trades”.

  • Grossomodo Production - In charge of Digital sales/distribution

    2005 - 2006 Following internship period during business school worked few months in this demanding entertainment and record company. Spent all my time in direct contact with the company founder. Very enriching experience which paved the way of my work philosophy.
    Learned to pay close attention to details under micromanagement oriented CEO.
    Assisted to all meetings and learned the knacks to close a deal (especially in licensing and dealership)
    Supervised relations with artists and agents.
    Standardized and created processes to upload the labels catalogs to online selling platforms (actionscript and database nomenclatures)
    Handled the logistic for music festivals ($0.5M budget).
    Helped organized showcase events and PR operations.

Formations

  • COTO Language Academy (Tokyo)

    Tokyo 2016 - 2016 achieved upper intermediate level

    6 month of intensive Japanese language lessons. Achieved upper intermediate level and presented 2016 July JLPT session N2 level.

  • ISC Paris

    Paris 2002 - 2005 Master's degree

    TOEIC : 835 (2002)
    extra credits in Asian Iconographic arts and religions.
    Member of the association organizing e-sports events. Organized two-day events with over 600 participants. In charge of the electronic brands partnership and tournament prize dotation.

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