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Imakumo
- Director BeNeLux
Paris
2016 - maintenant
* Accountable to elaborate and drive execution on a strategic business plan with our
key partners and customer base.
To achieve a EUR 1.8 Mo Eur quota, to acquire new Enterprise logo, to drive good
governance on the young Belgian agency.
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Dell
- Account Executive
MONTPELLIER
2013 - 2015
* Acquisition & development of strategic accounts. Development of commercial
relationships within customer organization.
Presentation skills & high level communication. Carrying multi-millions EUR
quota annually.
* Strong presence and focus in the Data Center market, Dell's Enterprise and
Software solutions.
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Dell
- Account Executive
MONTPELLIER
2013 - 2015
* Actively contributed to business development within French speaking franchises and territory.
* Cracked several large accounts, initially non-Dell customers, using interpersonal skills and
experience, to actively develop customer's strategic IT plans and establish a role of trusted
advisor.
* Built, through creative acquisition initiatives, a broad portfolio of mid-market customers.
* Attained and/or exceeded sales targets for the last FY15 Quarters.
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Cisco Systems
- Datacenter Solutions Sales Specialist
Issy les Moulineaux
2010 - 2012
Natural evolution of my role, I'm responsible for developing technical business plan to meet and exceed assigned quota in Cisco's Datacenter & Cloud business. Primarily responsible for customer presales consulting, and partner development.
My role includes activities like positioning, architecting and delivering solutions around Cisco's Datacenter and Cloud technologies in order to have our customer acknowleging, then adopting them progressively according to their respective initiatives and joint planning.
I'm contributing to drive sales cycle till successful closing, act as technical expert, participate in proposal preparation, develop detailed services methodologies, customer presentations, lead delivery efforts, mentor partner's technical consultants and assist them with development of their technical sales skills to become trusted advisors.
Maintain deep technical expertise with design of datacenter server/applications, network, storage virtualization and ultimately, the future proofed "Converged Infrastructures".
Experienced in developing business cases and ROI analysis, IT people/process consulting, understanding of datacenter physical requirements like power, cooling, cabling.
Developed consultative selling techniques.
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Cisco
- Channel Systems Engineer
Issy les Moulineaux
2009 - 2012
As Partner Systems Engineer and part of the Cisco Data Center team for Belgium & Luxemburg, I was accountable in tandem with my Account Managers to achieve sales pipeline with predictable business results that exceed revenue targets.
As per the Cisco global organization segmentation, my expertise is focused on the Cisco Datacenter/Virtualization and Cloud Architecture. In my presales role I was evangelizing and facilitating the adoption of our new and innovative Datacenter solutions by Partners and customers.
Besides the tactical Sales opportunities and partners enablement, I'm managing the organization of large partners events (EMEA wide), workshops and presentations to customers and partners.
While Cisco boomed the x86 Server market with the UCS solution set, I was able create strong relationship with Cisco's Alliance Partners like VMware, Microsoft, Netapp, Citrix and EMC.
My daily work consists of meeting customers, drive Partner enablement according to the partner business plans, help to answer RFP's, managing Proof of Concepts, presentation in customer meetings, etc...
As part of the Generation Y, I'm actively using Social Media like Cisco Blogs (http://tblog.cisco.be/category/datacenter/) and Twitter @mneefs.
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Cisco
- Presales Systems Engineer for BeLux
Issy les Moulineaux
2009 - 2009
I was working 50% of my time on Public Sector accounts and 50% on the commercial segment accounts over the BeLux territory.
Key Responsibilities :
- Direct account and partner technical sales management.
- Provide specific solutions consulting, technical pre-sales support.
- Deliver in-depth and high-level technical presentations for Cisco customers and prospects.
- Contribute to the development of account plans and proposals for assigned customers and opportunities.
Developed Skills :
- Developing knowledge in Data Center related technologies, Security and Business Video.
- In-depth experience and core customer operations knowledge in Core LAN & Routing.
- Knowledge of relevant solutions and network architectures, product line specifications, differentiators and business applications.
- knowledgeable and conversant about cisco as a powerful business partner, the competition, technology positionnement, tailor-made solutions and products strengths.
- Developing excellent written and verbal communication, listening, negotiation and presentation skills and consultative skills.
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Cisco
- Partner Systems Engineer
Issy les Moulineaux
2009 - 2012
Achievements within In * Lead the EMEAR DC Partner Virtual Team organization, a bi-yearly event covering 33
countries and more than 220 attendees.
* Exceeded my sales quota for the 3 years, selected as the European Channel Systems Engineer
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Cisco
- Data Center Solutions Sales Specialist
Issy les Moulineaux
2008 - 2012
* Developed technical business & account plans, and exceed sales quota
* Drove sales opportunities cycles till closing, develop proposals, and sell architectural
value to customers (valued from $100K to $1M+ USD).
* 2
Built strong relationships with integrators and Alliance partners (EMC , NETAPP,
Microsoft, VMware, Citrix...).
Channel Systems Engineer
* Responsible for evangelization of new Cisco DC and Cloud solutions in order to win
large franchises, strongly penetrate the BeLux Market and create awareness of our
sounds wins.
* Drove a Recruit/Enable/Grow model to engage key business partners to scale with us
in the competitive server market with the new Cisco's solutions, work on RFP's,
deliver proof of concepts, workshops to both partners and customers.
(European Sales Traineeship) Associate Systems Engineer
* Part of the EMEAR HiPo Cisco Sales Traineeship program.
* Developed many aptitudes through classes and on-the-job Sales-driven activities such
as : interpersonal & communication, sales, business, technical and finance skills
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Cisco Systems Amsterdam
- Associate Systems Engineer
2008 - 2009
Part of the Cisco Sales Associates Program, promotion of 2009 - Amsterdam.
Through classes, personal coaching, conferences, role plays and on-the-job trainings, this program is a development track where the associate is able to develop his interpersonal - communication skills, sales, business, and finance skills, as well as an understanding of Cisco networking products, solutions and services, in order to prepare him to excel as a Cisco sales team member.
The Associate Systems Engineers (ASEs) are the technical specialists of the Cisco sales community. They work with customers to fully understand customers' technical needs and help ensure that Cisco solutions meet or exceed those needs. As an ASE, I was able to to work with many innovative Cisco technologies and interact with valued customers. Becoming a trusted advisor and adding a business and client relationship context to my role.
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ESI
- Project Management
Rive de Gier
2006 - 2008
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Cisco Systems
- Customer Support Engineer II - Team Lead
Issy les Moulineaux
2005 - 2008
- Leading a team, of 5 permanents employees and average of 12 co-ops/year, responsible for operational success.
- I mitigate escalations and provide trend analysis. I also provide vision, planning and guidance to achievement of our KPI.
- Contributing to increase the Customer Satisfaction.
- Leading internship program.
- Handle many Customer/partner visits at Cisco.
- Lead and provide rationale on internal initiatives/projects
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Cisco
- Customer Support Engineer
Issy les Moulineaux
2004 - 2008
Past Achievements within Cisco TAC and CSAP (TS organization, BE) and Associate Systems Engineer (NL)
* Top performer of the CSAP 2009 promotion in Amsterdam ;
* Team leader of 5 people and managed the Internship program of my team and lead 12 students
per year
* Master's certificate in Project Management (PMI) ;
* Implemented f virtualization and automation tools for the CA Lab Operations
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Cisco Systems
- Customer Support Engineer
Issy les Moulineaux
2004 - 2005
- 1000's of customer networks recreates background made in the European Laboratory (reactive and proactive support)
- Innovation within the existing support model
- Increasing Team capacity and capability
- Programming (Dynamic web, scripting)
- Customer presentation and visits handling
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Cisco
- Customer Support Engineer & Team Lead
Issy les Moulineaux
2002 - 2008
* Lead a team of 5 permanent employees and 12 interns. ;
* Handled technical escalations, provided trends analysis, building vision, planning and
guidance to the team to achieve our KPI's.
* Created over 1000 networks setups for the level 3 Technical Assistance Center
* Key Contributor to increase Customer Satisfaction, by leveraging new technologies
introduction, reducing time-to-resolve customer issues.
Key achievements
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Cisco Systems
- Lab Engineer
Issy les Moulineaux
2002 - 2004
- Laboratory administration and network support
- Built foundations to achieve results of today's entity
- Thousand of customer networks recreates in the Laboratory
