Mes compétences :
Export
Microsoft Office
Développement commercial
Entreprises
Ladurée
- Coordinator of the International Pastry Chefs Network
Paris2015 - maintenantNetwork animation and management of Ladurée pastry ranges abroad.
- MANAGEMENT OF LADUREE PASTRY RANGES ADROAD
- PARTICIPATION IN LABORATORY AND RESTAURANT OPENING
- HUMAN RESSOURCES MANAGEMENT (participation in hiring and training of futur Ladurée Chefs)
- AUDIT OF THE QUALITY OF THE PRODUCTS
- REPORTING ON THE PASTRY PRODUCTION ACCROSS THE WORD
- COORDINATION OF SPECIFIC EVENTS
Ladurée
- AOS Coordinator
Paris2014 - 2015Merger of the department dedicated to licensees and the department dedicated to subsidiaries. Development of my portfolio of territories and management of openings in new territories.
DAY-TO-DAY MANAGEMENT OF A DIVERSIFIED PORTFOLIO OF LICENSEES
- New partners welcoming and training.
- Checking of each boutique compliance with Ladurée standards of quality
- Monitoring strategic product stocks.
- Rebilling and outstanding follow-up.
- Litigation management.
ALIMENTARY AND NON-ALIMENTARY ORDERS MANAGEMENT
- Help and advice in order placement.
- Legalization of export documents from France and Switzerland (invoices, packing lists, certificates of origin (GEFI), health certificates, T1…).
- Follow-up order preparation with our warehouses teams and pick-ups planning with carriers.
- New export regulation surveillance.
INTERNATIONAL DEVELOPMENT SUPPORT
- First contact with future partners, presentation of la Maison Ladurée.
- Benchmark of strategic territories.
- Support and guidance through each step of a new boutique opening (export, first orders, setting-up of the communication tools…).
UPDATE OF COMMERCIAL AND MARKETING SUPPORT
Specific assignments:
Training of our futur boutique manager in Turkey
Ladurée
- Assistante Franchisés Internationaux
Paris2013 - 2014Interface between overseas licensees and departments within Ladurée headquarter.
- DAY-TO-DAY MANAGEMENT OF A DIVERSIFIED PORTFOLIO OF LICENSEES
- ALIMENTARY AND NON-ALIMENTARY ORDERS MANAGEMENT
- INTERNATIONAL DEVELOPMENT SUPPORT
- UPDATE OF COMMERCIAL AND MARKETING SUPPORT
Hediard
- Vendeuse
Paris2012 - 2013
Le Crédit Lyonnais
- Assistante Chef de Projet Marketing