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Nadège ROMAGNY

Paris

En résumé

Mes compétences :
Business
Evénementiel
Hotel
Luxe
Tourism
Tourisme

Entreprises

  • Booking.com - Hotel Coordinator

    Paris 2014 - maintenant Provide support in building the hotel webpages and on how improve their availability and supply. Offer support to new hotels, contacting, informing and advising them about how to meet the demands of the visitors on the Booking.com website.

  • Booking.com - Customer Relations Associate

    Paris 2012 - 2014 Solving Booking.com escalated customer’s complaints
    Coordinating the resolution of complaints with Management & other departments
    Analyzing data and recommending improvements
    Supplying feedback to Account Managers, Customer Care and Management
    Follow-up with Finance and Credit Control regarding payments and invoices

  • Booking.com - Customer Care Employee

    Paris 2011 - 2012

  • Papaya Maya DMC, Cancun, Mexico - Sales Assistant

    2010 - 2011 Creation of journeys, sells, reservations.

  • La Boella, Tarragona, Spain - Event Planner Assistant

    2008 - maintenant Organize and oversee all the details to ensure the event happens and that it is a success.

  • Hotel Alminar 3*, Sevilla, Spain - Receptionist and Manager Assistant

    2007 - maintenant Billing, customers’ relations, administrative duties, reservations.

Formations

  • University Of Lincoln (Lincoln, Uk)

    Lincoln, Uk 2010 - 2011

  • ESC Troyes - Champagne Business School - FRANCE

    Troyes 2008 - 2010 Master’s Degree, Marketing & Management

    Brand Marketing, Conferences and Events organization, E-reputation management, CRM

Réseau

Annuaire des membres :