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Natacha VARIN

LUXEMBOURG

En résumé

A focused professional with a right first time attitude.A strong team player, possessing excellent interpersonal skills and the anility to communicate effectively at all levels and in a number of languages.¤Key Skills-Excellent organisational and problem solving skills-Ability to work flexibly, under pressure and to tight deadlines-Sound clerical and administration skills-IT user including, Windows, Exce, Hotel PMS Hotix, Innsite, Landmark and Fidelio and opéra

Entreprises

  • Hotel Olivier - Executive Hskper

    2017 - maintenant

  • Doubletree by Hilton Luxembourg - Executive housekeeper

    Avelin 2006 - 2017 ¤Working to Hilton Brand Standards
    ¤Daily Auditing of guest Bedrooms, public area and conference room
    ¤Organising the daily duty between Hilton Team and outsourcing team
    ¤Responsible for the laundry and the housekeeping and ensuring that the team work well with each other to deliver the best service to the customer
    ¤Responsible for the new Hilton Uniform to be implemented
    ¤Organising rota and training
    ¤Stock control

  • Hythe Imperial - Head Housekeeper

    2005 - maintenant

  • Holiday Inn Woking - Head Housekeeper / Duty Manager

    2001 - 2005 Joined prior to opening
    ¤Responsible for negotiating with suppliers for preferential rates for products and services ensuring stocks for guest supplies, stationery and staff uniforms were available and within budget
    ¤Working to Holiday Inn brand standards
    ¤Daily auditing of guest bedrooms and public areas to ensure high levels of cleanliness and maintenance at all times
    ¤Regular shifts as Duty Manager

  • Crowne plaza hotel heathrow - Gouvernante

    2000 - 2001

  • Forte Group Hotel - Housekeeper

    1999 - 2001 Traelodge Heathrow =Housekeeper Manager (300 Rooms)
    Windsor Castle Hotel =Senior Housekeeper (90 Rooms)
    Le Meridien Heathrow= Housekkeper supervisor (900 Rooms)

    During the above employment my responsabilities included:
    ¤Recruting for housekeeping team
    ¤Coordinating and communicating with te front of house team and management
    ¤Logging calls and work carried out by maintenance contractors
    ¤Stock control including guest supplies
    ¤Training, rota and wages of staff

  • Le grand hotel des iles borromees - Fdc

    1998 - 1999

Formations

Réseau

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