-
Activlan
- Sales Administrator
PARIS 19
2017 - 2017
•Follow up of submitted quotations to confirm opportunities
•Investigate opportunities to identify other bidders for the same opportunity
•Manage leads, record and distribute within agreed SLA’s
•Identify lost projects and evaluate reasons – report accordingly
•Manage sales activities to develop to the business purpose.
•Ensure an optimized way of working by ensuring that offers are fulfilling margin targets
•Create long term client relationships to generate repeating business
•Update all data management systems, valuations, reports, and ad-hoc office duties and administrative support.
-
VMWare International Ltd
- EMEA PSO Project Coordinator
2014 - 2016
•Project management: review of proposals and statements of work, schedule, track, and communicate project needs with clients as well as internally
•Expense management: identification, collection, and actual time/cost tracking for profit and loss status according to the statement of work
•Coordination of subcontracted services: raising PO, accepting invoices, ensuring customer sign off, and finalizing payments
•Revenue forecast: liaising with PSO delivery team, management of project tracking tool, creation of billing schedule
•Administration of supplier/ contractor accounts
•Analysis of action gaps in billed vs. unfilled revenue
•Customer satisfaction tracking
-
Apple
- Payment Specialist
PARIS
2012 - 2014
• Work in a fast-paced B2C eCommerce environment providing key support for Sales, Finance, and Order Management within SLA
• Fraud analysis, daily preparation of reports
• Processing of customer queries concerning payments, refunds, VAT, raising credit/debit memos, reconciliation
• Resolution of customer queries, escalations and settlement by mediating with banks, financial service providers and credit managers
-
Beta-Layout Ltd
- Sales Administrator
2012 - 2012
•Order management
•Coordination of client accounts: quote, regular updating, solving customer queries and billing requests
•Support of exhibitions to promote the company’s assembly in order to generate and develop new business opportunities
•Review of marketing strategies and approaches for the French-speaking market
-
ThermoSafe Brands Europe Ltd
- Sales Administrator
2011 - 2011
*Solving customer queries by reviewing their projects and orders, liaising with accounts management and tech centers
*Tracking of scheduled production to ensure timely delivery
*General order administration: process new part number, quote requests, complete forecasts and identify prospects, update pricing and invoicing
*Maintenance of assigned supply inventories including reviewing stocks & placing orders
-
Amazon
- Technical Account Manager & FBA Specialist
Clichy
2009 - 2011
*Active promotion of Amazon solutions, products, software and services as signing up to the service fulfilment by Amazon, selling Amazon software as MWS, AMTU etc.
*Guidance and support of sellers
*Maintenance and improvement of client relations
-
COOK MEDICAL
- Customer Service Representative
2008 - 2008
*Dealing with customer queries via phone, email and fax in English and French
*Managing customer and sales people order
*Orders process, Database maintain
*Provide professional services to customers from initial contact to final resolution of the problem and ensuring customers satisfaction at any circumstances.
*Participating in improvement process of the processes and procedure
-
Walters People France
- Human Resources Assistant
Paris
2007 - 2007
Organizing and managing HR materials:
Appointments, Management of medical examinations and aptitude’s certificates, Data entry, Updating candidate files, Filing, Photocopying, Assisting recruiters with other duties as required.
Duties with Consultants:
Writing adverts to attract new talent
Searching our well established database for appropriate candidates.
Short-listing CVs for the suitability of a particular role and conducting interviews.
-
Orange
- Inside Sales
Paris
2005 - 2007
*Sell Orange & France Telecom products, services to new customer.
*Ensure Sales targets, objectives are archived and exceeded.
*Ability to converse in knowledgeable manners on various IT topics and Internet technologies, in order to sell to perspective customers.
*Telecom products, services to new customer.
*Ensure Sales targets, objectives are archived and exceeded.
Ability to converse in knowledgeable manners on various IT topics and Internet technologies, in order to sell to perspective customers.
-
Mairie de Montreuil
- Leader Management Activity
2002 - 2007
• Position includes the management of animators to care of security, psychological and physical well-being of Children.
• It implies to provide pedagogical, manual, sportive activities and discoveries to children that would be aged between 3 to 17years old.
-
SNCF Gares & Connexions
- Sales
Paris
2000 - 2002
• Sale of Iles-de-France products
• Reception, information guidance
