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Patricia RENVOIZE

Montigny-le-Bretonneux

En résumé

XML / Webservices
Knowledge of Online Travel agencies network ( car rental)
Writing and communication skills
Pricing comparison
Training/support


Mes compétences :
Daily support
Web Services
integration management
communication skills
XML
OTA account management
Microsoft Office
Microsoft Word

Entreprises

  • Europcar International - Expert

    Montigny-le-Bretonneux 2013 - maintenant as of today: Information system Saint-Quentin en Yvelines
    Global International projects coordination (6 European countries):
    Participation in country projects and coordination between countries for best practices
    Assessment and prioritization of countries needs
    Main contact with the system provider / It department
    Testing and roll out of new features of the Information system.
    Preparation and testing together with the IR IT Manager
    Roll-out of the future developments of the system
    Pricing Management together with the Interrent RCM:
    Price comparison with the competitors on the car rental market
    Uploading price to ensure the adequate global pricing positioning.
    Online Travel Agencies (OTA) integration management:
    Set up of all OTA account for all countries
    Responsible of all Testing phases before the launch
    InterRent Commercial offers validation (Vouchers)
    Responsible of the launch in production
    Follow up on daily basis
    Reporting on global Key Performance Indicator's:
    Production of global reporting on main KPIs
    Definition of main alerts on fleet availability issues
    Reservation Revenue Report
    Ensure system knowledge within the InterRent Network:
    Interact and share knowledge with team members
    Trainings to the InterRent system users
    Training materials delivered (user guides)
    Daily support to countries ,

  • Europcar International - Tour operator

    2005 - 2012 : Database Agent-Tour Operator department- Headquarter Europcar International
    Tour operator integration in the Europcar System
    OTA account management: Account and rates uploading and validation.
    Test new Europcar information system applications and functionalities.
    Support teams / new members by training ,

  • Europcar International - Franchisee

    2000 - 2005 : Database Agent -Franchisee database department- Headquarter Europcar International
    Franchisee partners integration in the Europcar system
    Responsible of a portfolio of Franchisees
    Uploading and validation of the pricing and the Franchisees data
    Daily support to Franchisee countries
    Mission : Franchisee Team leader
    Task organisation for the team ,

Formations

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