20 years experience in support, services and sales in the IT environment
Entreprises
Dell
- CHANNEL PARTNER DEVELOPMENT MANAGER
MONTPELLIER2015 - maintenant
Dell
- Sales Manager - PUBLIC Accounts
MONTPELLIER2011 - 2015I manage a team of 10 internal Sales reps.
We sell all our services and products to our PUBLIC customers, the French ministries as well as para-public entities such as SNCF, EDF, RATP, La POSTE...
Dell
- EMEA Services Sales Manager
MONTPELLIER2008 - 2011I was in charge of a team of 10 Sales Reps in EMEA countries (UK, Germany, NL, FR, IT, SP, CH, Nordics...).
Our role was to sell the Services and support portfolio (ProSupport and CFI) to our customers.
Dell
- Services Brand Manager
MONTPELLIER2005 - 2008My role was Selling and marketing the whole services portfolio in Dell France to Global and Public customers, bu visiting those customers, as well as training the sales reps.
Fnac
- Directeur
IVRY SUR SEINE2004 - 2004I used to manage a subsidiary of FNAC: MSS.
MSS was in charge of repairing all the PC's sold through the FNAC stores in France.
they employed 120 people (technicians, hotliners...).
Packard Bell
- Services Manager
Roissy en France1999 - 2004I was in charge of the After sales relationship with our retail partners (FNAC, Darty, Boulanger, Auchan).
I also had to sell them the PBCare contracts, our 3 year on-site warranty contracts.
Coin Financial Systems
- Manager
1996 - 1999CFS was the UK subsidiary of an American company, based near London.
CFS created a software which helped their majoir customer, FORD CREDIT, to run their Financial activity.
The Mother company wanted to create a French subsidiary, in ordre to be closer to the main customer: FORD FRANCE.
I created the French subsidiary from scratch, hired the whole team and ran the French company until it was acquired by another British company, Kalamazoo.
Compaq
- Compaq Info Hotline Manager
Munich1991 - 1995Compaq Info was the Pre-sales Hotline.
I created the team and then managed the 6 reps I hired.