Mes compétences :
Technical Support
International communication Skills
International Service Trainings
Entreprises
Siemens
Saint-Denismaintenant
Siemens Healthineers
- Regional Support Center EMEA in Country Manager France
Saint-Denis2017 - maintenantAdditionally to my position of Incident Manager for Hemostasis Instruments, I took over the responsibility of In Country Manager of the French RSC Team
Siemens Healthcare Diagnostics
- Chef de Produit Technique
Saint-Denis1999 - maintenantRegional Instrument Spetialist EMEA (Europe, Middle East, Africa) for Hemostasis Instruments. Member of an international team composed of German, Italian, Spanish and French colleagues. German team leader. Mission : second level support to Field Service Engineers by phone, email and dedicated complaint handling ticketing software dynamicaly linked with local country service management systems. Customer visits provided through the entire region. Delivering of Service Trainings at the EMEA Training Center in Germany.
