Mes compétences :
Web Services
Communication
Sécurité
Architecture
Production
Service delivery
Support services
Datacenter
Management
Entreprises
Allianz Technology
- Chief Technology Officer
Puteaux2017 - 2018
AXA Assistance
- Director of Service Delivery
Nanterre 2015 - 2017
AXA Assistance
- Global Head of Service Delivery
Nanterre 2014 - 2015Business enabler, to provide services and support for AXA Assistance group's applications through the following services and teams :
- Service Desk
- Service Operations
- Infrastructure Service
- Service Transition
- Testing Service
- Business Supoprt Expert
Through
- Standard processes
- Standard Services
AXA Assistance
- Head of Production Services
Nanterre 2012 - 2014To provide production Services IS Systems, service and support for AXA Assistance group applications through the following services and teams :
- Service Desk
- Service Operations
- Service Transition
AXA Investment Managers
- Global Head of IS Operations
Nanterre 2008 - 2012Ensure the production plan robustness & compliance with all Business Lines needs
• Ensure the IS systems operations
• Be responsible for the Change Management process within Infrastructures Services team
• Be responsible for the IS capacity planning
• Manage the Command Centre contract of service and level of service delivered by the provider
• Communicate regularly and in a timely manner towards: Infrastructure Services teams & managers, Business Solutions & Business when required
• Manage a team constituted of dedicated staff:
- Data Centres Manager
- Duty Managers
- IT engineers (i.e.: CtrlM experts, file transfers protocols experts, NSM experts…)
LDI
- Consultant Informatique
ANGLET2007 - 2008Coordinateur Support IT StateStreet
AXA Investment Managers
Public Company; 1001-5000 employees; AXA; Investment Management industry
May 2007 – July 2008 (1 year 3 months) la défense
Mission Indépendant
• Coordinateur Support Technique pour StateStreet Bank
Citrix, Réseau WAN, Outils finances (Sophis, Decalog, …), *Net.
o Respect des SLA (10 personnes).
o Coordination des demandes d’évolution de StateStreet
o Reporting Client
Forsitec
- Consultant
Boulogne-Billancourt2006 - 2007Consultant - Direction de Projet Sarbanes Oxley chez TOTAL (SAP, EAI)
Smurfit
- Head of Technology
2005 - 2006
Bowstreet
- Southern Europe Technical Director
2000 - 2002
Tivoli
- Business Opportunity Manager
2000 - 2000
Experdata
- Manager du groupe Administration réseau
