Patrick PENNEROUX

En résumé

Entreprises

• Allianz Technology - Chief Technology Officer

  Puteaux 2017 - 2018

• AXA Assistance - Director of Service Delivery

  Nanterre 2015 - 2017

• AXA Assistance - Global Head of Service Delivery

  Nanterre 2014 - 2015 Business enabler, to provide services and support for AXA Assistance group's applications through the following services and teams :
  - Service Desk
  - Service Operations
  - Infrastructure Service
  - Service Transition
  - Testing Service
  - Business Supoprt Expert
  
  Through
  - Standard processes
  - Standard Services

• AXA Assistance - Head of Production Services

  Nanterre 2012 - 2014 To provide production Services IS Systems, service and support for AXA Assistance group applications through the following services and teams :
  - Service Desk
  - Service Operations
  - Service Transition

• AXA Investment Managers - Global Head of IS Operations

  Nanterre 2008 - 2012 Ensure the production plan robustness & compliance with all Business Lines needs
  • Ensure the IS systems operations
  • Be responsible for the Change Management process within Infrastructures Services team
  • Be responsible for the IS capacity planning
  • Manage the Command Centre contract of service and level of service delivered by the provider
  • Communicate regularly and in a timely manner towards: Infrastructure Services teams & managers, Business Solutions & Business when required
  • Manage a team constituted of dedicated staff:
  - Data Centres Manager
  - Duty Managers
  - IT engineers (i.e.: CtrlM experts, file transfers protocols experts, NSM experts…)

• LDI - Consultant Informatique

  ANGLET 2007 - 2008 Coordinateur Support IT StateStreet
  AXA Investment Managers
  
  Public Company; 1001-5000 employees; AXA; Investment Management industry
  
  May 2007 – July 2008 (1 year 3 months) la défense
  
  Mission Indépendant
  • Coordinateur Support Technique pour StateStreet Bank
  Citrix, Réseau WAN, Outils finances (Sophis, Decalog, …), *Net.
  
  o Respect des SLA (10 personnes).
  o Coordination des demandes d’évolution de StateStreet
  o Reporting Client

• Forsitec - Consultant

  Boulogne-Billancourt 2006 - 2007 Consultant - Direction de Projet Sarbanes Oxley chez TOTAL (SAP, EAI)

• Smurfit - Head of Technology

  2005 - 2006

• Bowstreet - Southern Europe Technical Director

  2000 - 2002

• Tivoli - Business Opportunity Manager

  2000 - 2000

• Experdata - Manager du groupe Administration réseau

  1999 - 2000

• EDS - Technical manager

  1994 - 1999

• Eurosoft système - Analyste programmeur réseau

  1988 - 1991

• Eurosoft - Analyste programmeur

  1988 - 1990

Formations

• Université Paris

  Saint Denis 1987 - 1988 Informatique

• Université Paris

  Saint Denis 1986 - 1987 Informatique

• Université Paris 13 Paris Nord Villetaneuse

  Villetaneuse 1984 - 1986 informatique

Réseau

• Camille SERRE

• Florine JEANNOT

• Gonzague CRÉTINON

• Nargisse WEBER

• Philippe COULON

• Rudy COZIC