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Philippe CHAMARANDE

Geneva

En résumé

More than 5 years working on various projects: participation, coordination, change management and learning, primarily but not exclusively in digital transformation. How and where? Through website, mobile apps and software implementation (such as Salesforce, SAP, Learning Management System and CRM) within international organizations and companies within a variety of fields.

The new challenge I am looking for is a role with blend of collaboration, analysis, innovation, coordination, implementation, learning and change management.

https://www.linkedin.com/in/pchamarande/

IT KNOWLEDGE
Windows, Office 365, Salesforce, Jira & Confluence, SABA (Learning Management System), Internet and Social Media, SAP, Fidelio, GTS (booking, invoices, statistics), Gimp, Inkscape

LANGUAGES
French: Mother tongue
English: Fluent
Spanish: Good

Mes compétences :
Anglais
Communication
Espagnol
Evénementiel
Fiable
Flexible
Français
Hôtellerie
Management
Marketing
Mobile
Organisation
restauration
Tourisme
Software implementation
Formation
Formation professionnelle
Learning Management System
Change Management
Customer oriented
Training
Process

Entreprises

  • World Economic Forum - Digital Success Specialist

    Geneva 2013 - 2017 World Economic Forum, Geneva, Switzerland

    -- Learning Management System implementation (project management, software configuration and administration, collaboration and coordination, tasks and project phases follow up, change management, support, knowledge transfer, analytics, create and update content, elearnings)
    - Salesforce Training (design and deliver)
    - Salesforce Support (Level1)
    - Salesforce implementation (change management)
    - Support and learning statistics'
    - On boarding process in collaboration with Human Resources
    - Efficiency optimization: process implementation, knowledge transfer, automation and synchronization between the internal tools, data quality.
    - Forum Events'support and participation (Annual Meetings in Davos, Annual Meeting of New Champions in Tianjin, East Asia Summits in Kuala Lumpur and Jakarta, Africa Summit in Durban)

  • Laureate Hospitality Education - Enrollment and Network Coordinator

    2010 - 2012 Lauréate Hospitality Education, Montreux, Switzerland

    Enrolment and Network Coordinator, Business Support (Dec. 2010 – Feb. 2012)
    - Internal statistics update, improvement by implementing new processes and training employees. Contract follow up. Commissions establishment and payment process.

    Administrative Assistant, Business Support and Admissions (April – Dec. 2010)
    - Working in two departments: Admissions and Business Support
    Students’ applications follow up. Admissions statistics and procedures update. Welcome students on campus.

  • Musée Olympique, Lausanne - Administrative Assistant (Temp 1 year)

    2008 - 2009 Musée Olympique, CIO, Lausanne, Switzerland

    - Technology: system configuration and teams coordination to implement a new “Booking, Invoices and Statistics” tool. Process documentation and training.
    - Finance: managing and controlling Events department invoices and deposits for the Accounts Receivable Department. Matching of the turnover (from the events, shop...) and the bank using SAP (Invoices, deposits, statistics, customer account...)
    - Administration: commercial statistics ,customer database update, mail-order sales and archives.

  • Paul Mayr Traiteur - Executive Assistant

    2007 - 2008 Paul Mayr Traiteur, Morges, Switzerland

    - Technology: computerized administrative structure implementation to deal with the incoming offers and archives. Website maintenance and promotion firm by creating advertisements and flyers.
    - Finance: in charge of payslips and of the 2 restaurants’ treasury. Customer and suppliers invoices.
    - Administrative: banquets coordination. Restaurants and employees supervision. Purchases and stocks management.
    - Human Resources: employees recruitment, employment contracts and training.

  • Hotel Royal Savoy - Events Coordinator

    2006 - 2007 Hotel Royal Savoy, Lausanne, Switzerland

    - Seminars and banquets organization by coordinating the involved teams and resources.
    - Finance: customer invoices.
    - Efficient management to achieve targets.

Formations

  • Scrum.Org

    Paris 2018 - 2018 Scrum Master

    To validate depth of knowledge of the PictureScrum framework and its application.
    Scrum is a framework for developing and sustaining complex products.

  • Ecole Hôtelière De Lausanne (Lausanne)

    Lausanne 2001 - 2005 Bachelor in International Hospitality Management

Réseau

Annuaire des membres :