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Dassault Systemes
- Peugeot Citroen SA PLM Program Director, Director of WW Project Manager Community
Vélizy-Villacoublay
2014 - maintenant
Large scale 3DExperience program Director at Peugeot Citroen SA,
Project Management Support and Expertise for Dassault Systemes Worldwide Project Manager community.
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Dassault Systemes
- Renault B.U. Director
Vélizy-Villacoublay
2010 - 2014
Business Unit Management, large Scale project Dassault Systemes V6 solution deployment in Renault Alliance.
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Dassault Systemes
- BOEING PLM environment Support Manager, Seattle USA
Vélizy-Villacoublay
2007 - 2010
Large scale PLM deployment Support.
• PLM environment Support Manager (10000+ Seats Worldwide)
• Onsite BOEING Support Account Manager
• Onsite consultant resources management (15+ engineers)
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Dassault Systemes
- Manager, Customer Success Initiative For Americas
Vélizy-Villacoublay
2004 - 2007
Top management interaction capabilities
Capacity to leverage an ecosystem
• Management and acceleration of North America anf LATAM Customer deployment project issue resolution, requiring Executive Management involvement
• BOEING Support Account Manager: Management Focal for BOEING on Support and Deployment issues.
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Dassault Systemes
- Consultant, PLM Customer deployment
Vélizy-Villacoublay
2002 - 2003
Expert in Support processes and Software Release Management
• Single Point of Contact for Dassault Systemes PLM suites implementation at major customers such as Ford, Bombardier, Renault.
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Dassault Systemes
- Manager, ENOVIA Industrialization
Vélizy-Villacoublay
2000 - 2002
Project Management capabilities.
PLM Software Industrialization process expert
• Large team Management (50 people in 3 countries)
• Definition and execution of ENOVIA V4 and V5 industrialization plans.
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Dassault Systemes
- Executive Technical Assistant
Vélizy-Villacoublay
2000 - 2000
Clear and effective communication ability
• Technical assistant to Vice President of Maintenance, Support and Industrialization
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Dassault Systemes
- Manager , Maintenance &Customer Support Department
Vélizy-Villacoublay
1997 - 1999
Management ability. PLM Software Maintenance process expert
• Maintenance Manager: (50 people).
• In charge of Maintenance of all Dassault Systemes product lines CATIA V4, CATIA V5, CATWEB.
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Dassault Systemes
- CAD CAM support Manager , BOMBARDIER DE HAVILLAND. CAD CAM Support Assignee, Toronto (Canada)
Vélizy-Villacoublay
1995 - 1996
Aeronautic Industry Business Process global expertise
• Manager of CAD / CAM user Support team at de Havilland (25 people)
• In charge of CATIA V4 suite deployment and user support at de Havilland for Global Express and DASH 8 - 400 aircraft programs
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Dassault Systemes
- Manager, CATIA applications Maintenance
Vélizy-Villacoublay
1993 - 1994
Operational leadership
• Maintenance of CATIA Manufacturing, and Analysis product suites
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Dassault Systemes
- Critical Situation Manager
Vélizy-Villacoublay
1992 - 1992
Issue and conflict resolution, Negotiation skills
• In charge of managing all Critical Situations relative to Dassault Systemes Software suite Defects for American and European customers
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Dassault Systemes
- HOTLINE Manager
Vélizy-Villacoublay
1990 - 1991
Software Support process expert for non defect
• HOTLINE Manager (4 people).
• In charge of the call center supporting customers Worldwide
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Dassault Systemes
- Direct customer support
Vélizy-Villacoublay
1988 - 1989
Software Support process expert for defect
• Operational defect support for CATIA V2 and V3 software defects.
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Zedergie
- Boiler Room Telemaintenance
1987 - 1988
Autonomy, Ability to prioritize tasks and manage time efficiently
• Industrial Boiler room remote consumption tuning management
