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Pierre BRAS

OLIVET

En résumé

Le respect des engagements clients, l'excellence opérationnelle, le développement et la vente d'offres de service novatrices ont toujours été au coeur de mes préocupations que ce soit au travers des différents postes marketing exercés, de la vente d'offre d'infogérance à des clients grands comptes ou plus récemmment dans le cadre de la gestion des services opérationnels de la division professionnelle de Lexmark France.
J'ai travaillé pendant 7 ans dans un contexte exclusivement international.

Entreprises

  • - HEWLETT PACKARD France | HP - France Indigo Services Manager

    2015 - maintenant

  • Lexmark International - Directeur des Services

    Suresnes 2009 - 2015 Direction des Services pour la filiale française de Lexmark.

  • Lexmark International - Lexmark Global Services Operations Manager

    Suresnes 2006 - maintenant Management of all aspects related to service sales and delivery, customer experience (call to resolution), partners management, printing outsourcing contracts management.Responsible for a team of 35 people in France and a service turnover above 20 million Euros in 2008.

  • Lexmark International - Responsable Marketing

    Suresnes 2005 - 2005 Marketing Manager for the professional division of Lexmark France
    Scope of activity : product management, services marketing (DFM, PS, CSS), brochures, web content, communication, press, events, sales support and training (7 people) . Responsible for marketing plan elaboration and execution.

  • Lexmark International - Large Acoount Business Development Manager

    Suresnes 1999 - 2004 2000-2004 : In charge of sales, financial, contractual, project management aspects for Managed Print Services deals.
    1999-2000 : Development of new service value proposition
    for large account (Managed Print Services = Outsoucing))

  • Lexmark International - Worldwide Market Intelligence

    Suresnes 1997 - 1999 Set up and management of Lexmark Consumer Printer Division
    Worldwide Market Intelligence department.
    Business plan, market segmentation, inquiry service, end user research project in 17 countries, ink consumption analysis, market share tracking, competitive analysis, co-ordinatation of CPD regions research activity

  • Lexmark International - EMEA Market Analyst

    Suresnes 1994 - 1997 Market analyst for Lexmark International (EMEA market research
    department). Primary research, market share tracking, inquiry service,
    customer registration development and implementation, development of tools
    for dissemination of information.

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