Pierre LAZARO

En résumé

Entreprises

• Cepheid - EMEA Accounts Receivable Manager

  PARIS 2013 - maintenant

• Theofinance - Credit Department Director

  2009 - 2013 Final responsible of the Credit Control department
  
  · Oversight of AR & Credit Control Process specifically including: DSO, current receivables; collection efficiency; cash flow; credit checking; credit note generation; cash receipt and banking; cash application; invoice generation; aged debtor analysis; credit management; customer query handling; bad debt analysis.
  
  · Day-to-day contact person for Team Leaders
  
  · Identify, conceive and deliver training needs to Team Leaders and team members
  
  · Ensure best-practice in all processes is maintained by Team Leaders, conduct recurrent performance reviews with each Team Leader
  
  · Participate to conference calls with clients together with Team Leaders
  
  · Envision management strategies that help achieving the targeted productivity improvements and other indicators goals over the contract term
  
  · Proactively initiate and conduct continuous process improvement (identify, propose and implement improvement in existing processes)

• Xerox - Team Leader

  Saint-Denis 2001 - 2005 Profile A highly talented, experienced and professional Team Leader with a demonstrated track record of achievement. Outstanding innovator, communicator and negotiator with excellent influencing and leadership skills. An adaptable individual, offering significant management experience, strong troubleshooting skills and a proven ability to communicate effectively with customers and teams alike.
  
  Appointed to manage a team of 12 agents and annual budget € 8M to 12M. The team consists of 4 credit controllers, 7 billing administrators and 1 litigation team member.
  Responsible for the organisation, monitoring and control of the team’s objectives, which includes cash collection, billing, data quality and customer satisfaction.
  Monitor staff training programmes and development initiatives.
  Produce reports & measurements on team performance.
  Successfully established excellent operational relationships with entities/CBUs.
  Planned, developed and implemented new processes when required.
  Handled team performance reviews and development plans.

Formations

• IAE

  Poitiers 2012 - 2013 Master

• Dublin Business School (Dublin)

  Dublin 2002 - 2004 Diploma in Management Studies

Réseau

• Antoine LLAMBIAS

• Arnaud RAIMBOURG

• Cedric MILLOUX

• Jane-Marie CHESNEAU

• Khalid MAHMOOD

• Patrick MASON

• Portier GUILLAUME

• Sylvain ALVERGNAT

• Valérie GONÇALVES DESBORDES