Pierre-Louis SALLEZ

En résumé

Entreprises

• Amazon - Responsable commercial

  Clichy 2014 - maintenant

• Criteo - Manager

  PARIS 2013 - 2013 Responsable de l’équipe en charge du développement de l’achat d’espace auprès des éditeurs de type PME (600+ éditeurs)
  
  ● Gestion de deux commerciaux responsables de l’acquisition de nouveaux (2 commerciaux)
  ● Gestion de deux commerciaux responsables de la gestion des partenaires acquis (2 commerciaux)
  ● Recrutement et formation des commerciaux
  ● Atteinte et dépassement constant des objectifs d’équipe: 102% de l’objectif Q2 et 106% en Q3
  

• Google - Outsourcing Operations Manager

  Paris 2012 - 2013 Outsourcing Management OKR (75% of FTE time): managing the overall performance of the vendor workforce (120 people) in terms of revenue and acquisition of new French and Spanish SMB customers while ensuring quality and CSAT achievements
  
  ● Monitoring the achievement of sales targets including acquisitions, revenue and CR
  ● Monitoring the achievement of all quality targets including SLAs, call reviews and CSAT
  ● Leading regular business reviews and vendor relationship management activities
  ● Liaising with marketing to forecast staffing requirements and production capability
  ● Defining sales and support processes in relation with internal departments
  ● Training the vendor management team in using the sales and support processes
  ● Managing the relationships with internal departments such as billing, policy, risk, legal
  ● Constantly overachieving targets
  • 110% of activations target and 120% of revenue target
  • 126% of quality targets and +11% QoQ in CSAT targets
  
  Project Management OKR (25% of FTE time): leading specific projects to address new sales opportunities and quality targets
  
  ● Creating 2 new teams of 3 and 4 people dedicated to better serve FR/ES agencies
  ● Creating a new team of 3 people dedicated to address MENA market specifically
  ● Building winning strategies to improve CSAT and quality achievements

• Google - Senior Account Manager

  Paris 2010 - 2012 Account Management OKR (75% of FTE time): managed the relationships with the key pure player advertisers of the automotive sector (Oscaro, Allopneus, Mister-Auto…) - 20 customers investing $XYm yearly with Google
  
  ● Sized the opportunity: analyzed demands of european markets and competitive landscape
  ● Assessed advertisers strategic needs: Online Sales, Branding & Localization
  ● Tailored innovative marketing strategies on new media: Search, Display, YouTube, Mobile
  ● Delivered recommendations to decision makers, incl. C-Level and board of directors
  ● Established joints Business Plans with advertisers including yearly / quarterly actions
  ● Ensured advertisers campaigns ROI incl. daily follow up with B/A-Level
  ● Achieved world class results
  • YoY growth up to 80% vs org. average of 20%
  • Constantly overachieved yearly targets
  
  Project Management OKR (25% of FTE time): led projects for an organization of 50 consultants including 15 years experienced elite MBA managers
  
  ● Managed the implementation of new Ops processes to better serve the business strategy
  ● Managed 10 Online events to present new products to 70/80 customers per event
  ● Led 2 Account Strategists and 1 Account Manager for an efficient start on the portfolio

• Google

  Paris 2008 - 2010

• Groupe BPCE

  PARIS 2005 - 2007

Formations

• ESSEC Business School

  Cergy Pontoise 2004 - 2008 Programme Grande Ecole (Master in Management)
  
  Moyenne générale: 13/20
  
  ● Diplômé de la chaire produits de grande consommation
  ● Diplômé de la chaire européenne de marketing sportif
  ● Joueur de l’équipe de handball de l’ESSEC

• Université Paris 2 Pantheon Assas

  Paris 2000 - 2004 Master 1
  
  Moyenne générale: 13/20

Réseau

• Alain MILCENT

• Astrid ARBEY

• Etienne GOMBERT

• Francois COURBON

• Frédéric BAUMANN

• Jean-Pierre BARBEAU

• Julien CONDAMINES

• Ludovic GUÉRIN

• Mathieu BRUNIER

• Morgan THOMAS