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Unilever
- Global Logistics Manager
Rueil-Malmaison
2017 - maintenant
Leading cost savings intitiatives, improving service, driving sustainability projects
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Unilever
- Logistics and customer service Excellence Manager Africa
Rueil-Malmaison
2014 - 2017
Design and implement the new logistic and transportation network for Africa
• Define and implement Supply Chain Strategy
o Define and lead the logistics network transformation of 150 000 pallet position from 2015 -2018 (build, densify, move): end to end responsibility from business case, technical specification, RFP, implementation, go live and handover to operation manager.
o Route To Market study in Nigeria, Uganda, Southern Africa
• Drive improvement
o Support and train country to build action to improve service
o Lead the logistics savings plan with country (6 M€ per year)
o Implement new WMS solution to improve traceability and housekeeping (FIFO)
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UNILEVER
- Logistics and Customer Service Excellence Africa
Rueil-Malmaison
2014 - 2017
2000m EUR TO and 110 m EUR distribution costs
* Define and implement Supply Chain Strategy ;
* Define and lead the logistics network transformation of 150 000 pallet position from 2015 -2018 (build, densify, move): end to end responsibility from business case, technical specification, RFP, implementation, go live and handover to operation manager. ;
* Route To Market study in Nigeria, Uganda, Southern Africa ;
* Drive improvement ;
* Support and train country to build action to improve service ;
* Lead the logistics savings plan with country (6 M EUR per year) ;
* Implement new WMS solution to improve traceability and housekeeping (FIFO)
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Unilever
- Responsable service clients
Rueil-Malmaison
2011 - 2014
400M€ TO on five categories: fresh, frozen, ambient food, home care and personal care
Team of 20 people including 4 managers
• Operational excellence
o Initiation (leadership) of project on new way of working cross department (planning, distribution and CD) to increase service level and decrease stock by the customer warehouse
• Best practice provider based on work done with Carrefour France
• Value creation
o Establishment of a strong partnership with Carrefour (increase AGS ranking from 11 to 1 from 2011 to 2013), work on projects creating value end to end within customer and Unilever supply chain (joint business plan JBP/JVC) and implant site: 1% increase of OSA till 96,4%
o Supply chain projects: switching to cross dock, reducing the lead time, Promo process and S&OP
• Leading team
o Optimization of process leading to -10% FTE and appointment of 3 team leaders
o Organization of supply chain away day:180 people, strong team building moment
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UNILEVER
- Customer service manager
Rueil-Malmaison
2011 - 2014
400M EUR TO on five categories: fresh, frozen, ambient food, home care and personal care
Team of 14 people including two managers
* Operational excellence ;
* Initiation (leadership) of project on new way of working cross department (planning, distribution and CD) to increase service level and decrease stock by the customer warehouse ;
* Best practice provider based on work done with Carrefour France ;
* Value creation ;
* Establishment of a strong partnership with Carrefour (increase AGS ranking from 11 to 1 from 2011 to 2013), work on projects creating value end to end within customer and Unilever supply chain (joint business plan JBP/JVC) and implant site: 1% increase of OSA till 96,4% ;
* Supply chain projects: switching to cross dock, reducing the lead time, Promo process and S&OP ;
* Leading team ;
* Optimization of process leading to -10% FTE and appointment of 3 team leaders ;
* Organization of supply chain away day:180 people, strong team building moment
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Lixir
- Responsable logistique, service client et transport
Saint Ouen
2008 - 2011
(Rémy Cointreau, William Grant's): logistic, transport and customer service manager:
Budget: warehousing 2 millions Euros and transport 2.6 millions Euros, team of 10 people
* Management of 3 outsourced warehouses ;
* Logistics network reorganization: tender, from 3 to one centralized warehouse ;
* Redesign of the transport network: 20% reduction of the transport budget
Supply chain projects:
- Optimizing in connection with the sales and marketing department: promo process ;
- Optimizing the management of POS (point of sale) thanks to the creation of customer pack
= Increase customer satisfaction and gain logistics and transport (about 15% of logistics costs)
- Evolution of the SAP system and change processes: automatization of workflow with carriers
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LIXIR
- Responsable logistique, transport et service clients
Saint Ouen
2008 - 2011
LIXIR : Société distributrice de spiritueux (Remy Cointreau, William Grant’s): responsable logistique et transport
Dans une société qui commercialise des spiritueux en France dans les réseaux café-hôtel-restaurant et en grande distribution (marque Grant’s, champagne Piper, cognac Rémy Martin, Passoa, Glenfiddich…).
• Budget logistique 2 millions Euros et transport de 2.6 millions Euros
• Gestion des sous-traitants sur 3 entrepôts: qualité des préparations, délais, gestion du délestage en période de pointe, copacking
• Projet de réorganisation logistique: changement d'entrepositaire, appel d’offre, centralisation sur un entrepôt unique avec un nouveau prestataire
• Refonte du réseau transport et réorganisation des transporteurs, amélioration de rentabilité des lignes : diminution de 20% du budget transport
• Passage au Franco d’un partie des enseignes de la grande distribution
• Responsable du service client 7 personnes (prise de commande, facturation, litiges, reporting,...)
Projets supply chain:
Dont refonte du process Order to cash:
- Optimisation des commandes en lien avec le service commercial et marketing
- Optimisation de la gestion de la POS (article publicitaire) notamment grâce à la création de Kit client comportant plusieurs références => augmentation satisfaction client et gain logistique et transport via le regroupement des livraisons (environ -15% de coûts logistiques)
- Evolution du système SAP et changement des process
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GEODIS
- Operation manager
Levallois-Perret
2005 - 2008
) : Major account budget of 35 million Euros/year
* Management of shipping operations from factory based in Europe (Netherlands, Ireland, Hungary, Czech Republic) and supplies from China and Mexico factories coming by airfreight: EDI, cut off time, invoice flow, customs document, interface between factory / subcontractor carrier / customer. ;
* Monitoring of distribution networks performance: improve service level ( 99% on time) ;
* Project Management: Tenders and implementation of new carriers (implementation of cross-dock platform in Hungary and Holland)
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GEODIS
- Responsable des opérations
Levallois-Perret
2005 - 2008
GEODIS : Responsable des opérations IBM/LENOVO
Grand compte budget de 35millions €uros/an
• Gestions des opérations de chargement dans les usines basées en Europe (Hollande, Irlande, Hongrie, République Tchèque) et des approvisionnements venant de Chine et du Mexique
• Gestion des livraisons : monitoring des réseaux de distribution des sous-traitants
• Reporting : analyse des performances (livraison de toutes les marchandises en 4 jours au travers de l'Europe)
• Gestion de projets : en fonction des besoins et problèmes du moment 2 exemples :
- Suite à l'appel d'offre sur le transport au départ de l'usine de la Hongrie, étude + rédaction des cahiers des charges + mise en place + suivi de l'implémentation de 3 nouveaux sous-traitants
- Implémentation d'un nouveau site de prestation logistique (stockage et préparation de commande) pour le compte du client et mise en place des nouveaux process de chargement.
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STEF-TFE
- Responsable d’exploitation
PARIS
2002 - 2005
Service de 10 personnes
Agence nationale de région parisienne d’expédition et distribution de 80 personnes
Gestion des lignes existantes et amélioration de celles-ci grâce à une meilleure gestion de la sous-traitance, du taux de chargement ainsi que du reste à quai.
Diminution du taux de sous traitance de 4%
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STEF
- Distribution manager
2002 - 2005
STEF (N°1 logistic and transport company in chilled and frozen in France): Distribution manager: team of 10 people
Paris frozen distribution center: local delivery and national shipping
* Operational management: Improve load fill from 26 to 30 pallet/ truck and decrease number of order not in time. ;
* Relationship with customers (delivery follow up, lead time, commercial meeting ...). ;
* Build strong partnership with subcontractors
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EMC-SCPA/ BACONCO VIETNAM
- Responsable entrepôt
2001 - 2001
Usine de 450 personnes
* Organisation et gestion des départements de l'ensachage, des expéditions et de l'entrepôt. 110 personnes (24/24h, 7/7j). Amélioration de la présentation des produits, diminution des périodes d'attente lors du chargement des camions (jusqu'à 10%), mise en place d'un premier entré- premier sorti strict.
* Contrôle et suivi des dépenses de l'usine. Réduction des dépenses : renégociations des contrats de sous-traitance (-20%), réajustement des effectifs par optimisation du travail, diminution du nombre de travailleurs journaliers.
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BaConco
- Warehouse manager
2001 - 2001
Manufacturing of fertilizers: 450 workers/ management of 110 workers
* Organization and management of 3 departments: bagging, shipping and warehouse raw and finished goods. 110 people (24/24h 7/7d).
EDUCATION AND COMPUTER SKILLS
